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Understanding The Side of the Webhosting Companies

Every professional bloggers really aim to have thousands (if not millions) of visitors who flock into their blogs because, the larger number of traffic your blog has means bigger income. However, this goal sometimes is tested or hindered by hosting problems.

The Webhosts

As we all know, there are two types of webhosts that exist today:

  1. Reseller Webhost are webhosts that sell webhosting solutions of other webhost. They are selling their own webhosting brand but are actually using the facilities of the real webhost.
  2. Real Webhost are webhosts who really sell webhosting solutions through their own facilities. The term “Real Webhost” is my own term that refers to the webhosting company that sells webhosting solution through their own facilities.

And I also categorized these webhosts into two (2)

  1. Webhosts with poor webhosting management.
  2. Webhosts with excellent webhosting management.

And to understand these webhosts, let’s consider the comment of Derek (view the comment here):

sel,

my site is down and my hosting company said that my domain shouldn’t be placed under shared webhosting. I explained to them that the traffic generated by my post regarding pacquiao is unexpected and told them that I don’t think that the same amount of traffic will happen in the next few days. Can you give me some advise on this? thanks

What Derek really means is that the Webhosting company that hosts his blog suspended and terminated his account due to the violation on the hosting TOS. Consider the email sent to him by his host:

Good Day,

I regret to inform, that we can no longer continue sponsoring your account due to the following violations.

1.) Bandwidth usage = Suspension (Confirmed)- Your account had excessive bandwidth usage that peaked several gb’s early this morning (10/07/07).

2.) Resource usage = Termination (Confirmed) – as per section 2-4 of PagePH TOS, “To maintain the integrity of our service, traffic/usage limitations apply but is not limited to the following. 1) Sites with immense graphic archives or galleries (in GB’s). 2) Sites offering immense download archives, such as .zip, .tar, .ra and .GZ (in GB’s). 3) Sites running large chat room gatherings. 4) Sites using more than 20% of system resources.”. That said, yuwoncedric.com used more than 80% of CPU resources of the whole nod; have caused instability to all of the accounts on the server.

Our manila server uses dual Intel(R) Xeon(TM) CPU, yet your account used nearly all available resources. This clearly indicates that your account is not suitable for a shared hosting environment, you will need to have a dedicated server to accommodate a domain with such amount of traffic.

To let you know, almost all webhosts in the Philippines have similar TOS with that of Derek’s webhost. Just like my webhost, the Ploghost.com of Yuga, webhosting companies impose this rules to protect their business and their clients.

Webhosting Solution Terms

It is true that high traffic blog, such as this blog, is not really good to be hosted in shared webhosting account because other sites and blogs hosted by that server will be affected. Once the server became down caused by the surge of traffic of your blog, other blogs and websites served by that server will be down too. That’s the reason why other low-traffic blogs sometimes went down. But this problem is not actually caused by poor-quality server but of a site that experience the surge of traffic which caused the downtime of the server.

To understand it, let’s consider the example situation below:

Let’s say for example you have a server that hosts 100 blogs. The 99 blogs are low-traffic blogs and 1 blog is a very high-traffic blog. When this high-traffic blog receives a tremendous traffic and eats up server’s memory and other resources, the server will be slowed down, and worst will be downed. Since the server is already down, then the other 99 low-traffic blogs will be downed too.

So, to avoid this problem, webhosts issue a rule that blogs or sites should not exceed the 80% usage of server resources. Those webhosts that have better webhosting management automatically suspend a blog or site that exceeds the 80% usage of server resources to avoid any server’s downtime.

Better Webhosting Management

I think, you now understand why I decided to rather stay with the Ploghost Webhosting Solutions rather than looking for a webhost that offers higher bandwidth limit. Ploghost is really better than the other hosts I’ve known because of reasons such as:

  1. Ploghost has better webhosting management. They automatically suspend a site that eats up more than 80% server’s resources but send the blogs or sites automatically after several minutes. This is the reason why my blog is sometimes down. The downtime is not actually caused by server’s poor quality but because of the huge traffic that flock my blog.
  2. Ploghost offers ladderized webhosting packages. Once your blog eats up more bandwidth, you can immediately upgrade your webhosting account to the higher level of package. And if your blog really needs to be hosted through a dedicated server, Ploghost offers this too.
  3. Ploghost is owned by a popular and celebrity blogger. He understands what we feel as bloggers because he’s a blogger too.

The Lesson

With this, I think, you already know and understand why webhosts sometimes send your blog offline. However, the lesson that I want you to learn is on how to choose a better webhost.

For now, just digest the ideas I wrote on this post. However, one of these days, I will be posting more tips on how to choose the right webhost for your blog.

consider reading my posts:

What Makes A Webhost Better than the Other?, Best Webhost For Your Best Blogs, and Reason Why My Hosting Account Eats Too Much Bandwidth.

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Comments

4 Responses to “Understanding The Side of the Webhosting Companies”

  1. derek says:

    Great post. I’m looking forward on your next publication!

  2. azrin says:

    I will always have backup hosts about, just in case this happens. Now, normally, hosts have almost unlimited space and bandwidth, like 300Gb, and 3TB bandwidth. Of course a good host load balances.

  3. Ribnot Nic says:

    I found your blog on google and read a few of your other posts. I just added you to my Google News Reader. Keep up the good work. Look forward to reading more from you in the future.

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