Smart Bro, Wireless Internet
What is Smart Bro?
Smart Bro is an internet product offered by the SMART Philippines. Smart Bro is a wireless internet connection which can be served through the Canopy Antenna, Postpaid USB and Prepaid USB modem.
Actually, the mentioned Canopy and the two types of USB modem are the types of SMART Bro products. In other words, if you want to subscribe with the Smart bro, you need to choose which of the three Smart Bro internet connection would you want to subscribe with.
Some subscribers found these products bad compared to other internet connection products offered by other companies at their areas.However I found it better compared to other internet connection offered by other companies here in Maasin City.
Basically, you couldn’t expect a high speed from this kind of internet connection. In the first place, it’s wireless. So there are many things that might slow down the actual speed of the Smart Bro. Secondly, the speed offered by the SmartBro is shared by all subscribers. This means that in areas where there are only few subscribers, the speed of the Smart Bro internet connection is better compared to the areas where there are large number of Smart Bro subscribers.
Canopy Smart Bro
The plan 999 of Smart Bro is actually an internet connection of Smart Bro which uses the Canopy antenna. The installation of it is fixed. The maximum speed of this kind of Smart Bro is only up to 384 kbps. But just like what I mentioned earlier, the 384 kbps speed is only the ideal speed and not the actual speed of your connection. The factors that affects your actual internet connection are:
- Your distance to the SMART Bro cellsite. The nearer you are from the Canopy (Smart Bro) antenna fixed at the cellsite of Smart, the greater frequency your Canopy antenna will receive from that of the Smart Bro tower or cellsite. And the greater frequency your Canopy will receive means the better internet connection.
- Your (Canopy) SMART Bro client antenna’s direction. Your Smart Bro Canopy antenna should be in straight line with the Canopy Antenna fixed at the cellsite. The two canopy antennas should be facing to each other.
- Your environment. Your Canopy antenna should be in eye-to-eye contact with the Canopy Antenna at the cellsite and there should be NO obstruction between them.
- The Weather. I am not really sure if the weather really affects the connectivity of your SMART Bro client and the SMART Bro cellsite antenna. But what I observed is that the connection during rainy days or cloudy weather is much slower than the connection during fair weather. And also the connection at day is a little bit slower than the connection at night.
PostPaid Smart Bro
The Postpaid Smart Bro internet connection is actually the Plan 799. What you need to have is a USB modem which you can get if for free once you’re application of subscription is approved.
The ideal speed of it is up to 2 MBPS. It’s faster compared to the Canopy Smart Bro. However, the speed of it varies in areas. You can enjoy the speed of up to 2MBPS only if you are in areas where 3G is available. But if you are in areas where there is no 3G then you’ll suffer the worst internet connection and you’ll be spending too much specially that the Smart Bro system will charge you PhP10 for a second to 30 minutes of straight internet use.
So, once you are connected already, then make sure that you’ll not be disconnected because once you disconnect, the timer will start again thus you’ll be charge a new PhP10.
Anyway, in your PhP799 monthly payment, it has already a 60 hours free. But you’ll be charged with PhP10 per 30 minutes in excess of the 60 hours internet use.
If you want to subscribe this product, you need to pay the initial payment of PhP1,598 and you’ll be locked with them for 2 years.
PrePaid Smart Bro
The Prepaid Smart Bro is actually similar to the Postpaid Smart Bro. You’ll be using the Smart Bro USB modem which you can buy it for only PhP2,500. The speed offered is up to 2MBPS and you’ll be charged for PhP10 per 30 minutes.
The only difference of the Prepaid Smart Bro to the Postpaid Smart Bro is that you need to buy first your Smart Bro credit before you can use it.
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170 Responses to “Smart Bro, Wireless Internet”
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Hi. I’m not an ECE graduate but I believe my next statements are true.
You said that the nearer you are relative to the cellsite, the more frequency you receive. I believe that frequency is defined as the number of wavelengths per second (based on our Physics lessons and it is measured in Hz) so the term “more frequency” is odd sounding and should have been “greater frequency”. For two devices to connect using radio waves, they should settle on the same frequency. It’s just like your FM radio in which you settle to your favorite station’s frequency to get a clearer signal.
You’re right that what’s causing signal interruptions are interferences. I hope SMART Bro would change their channel (channel: terms used for different frequencies) in which they optimize for interference minimalization. Even microwave ovens and other home appliances can interfere radio signals which are near their frequencies.
That’s all/
By experience, my Smart bro at home is more reliable than the Globe Boradband we have at the office. We have two lines and both are experience a lot of downtime.
Actually, your distance from a cellsite is irrelevant when it comes to Smart Bro. It directly connects via satellite using a similar technology to that of Dream Cable.
Meaning, pwede kahit sa walang signal hihihihihi
hi! thanks for visiting me here.
Ben >>> SMART Bro gave me not a dish one antenna
Mik >>> sorry for that … am just an idiot in using right term. Yeah you’re right, it should be “greater” instead of “more”.
ahh.. you mean the new one? the one that is heavily advertised on tv?
If that’s it then you are right hihihih. It works the same way as Bayantel Wireless Landline’s service.
im using smart bro too. im just living very near the smart bro tower or cell site. it’s just a walking distance away but im still not getting the speed smartbro promises. but its still good compared to not having any internet connection..hehehehhe..
the new wireless smartbro advertised on tv i believe is not unlimited. Lugi ka pa rin sa 799. go ka na lng with 999, unlimited pa. ..
eh di ambilis ng connection mu.. malapit ka lang sa tower cell sites nila eh.. ayus yun! sana malapit din kami jan, hahaha.. but even though ndi kami malapit sa mga cell sites nila mabilis parin..
thanks sa mention
still smart bro rules! yeah! I LOVEEE SMART BROOO! haha!
go smart bro! love the connection.. astigin..
Hi, How is the service in tacloban , do you think smart bro will work in eastern salmar
i think, kasi nationwidest ang connection ng smart bro..
kasi nung nagpunta ako sa bicol maganda yung connection, hopefully pati jan sa samar maayos, by the way province ko ang samar..
Hi, I have a question regarding the infrared system being related to smart bro antenna… I think the antenna transmits radio signals in a circular manner. It does not transmit like that of an infrared device… Also I am connected to smart bro… and let me just say that it is just bullshit. The service is terrible… The customer care people are incompetent… My connection is intermitent. Sometimes it has a connection and sometimes it hasn’t. Yesterday my connection totally went zero after filing a couple of complaints to their hotline the day before. Then I called again to file another complaint and the guy on the phone just told me to wait for the call of smart bro and that the complaint has already been filed. He said they will call me within 24 hrs. Shit its almost 36 hrs already I haven’t received any call from them. My advice to people wanting to have this type of connection is please go first for cable or dsl connection. Wireless internet connection is new and it still has a lot of areas for improvement. I think smart should lower the price, P999 for this crappy service and unstable connection is really overpricing. Hell some DSL services offer P999 for the internet connection plus a landline phone. Smart bro you just suck bigtime!!!
pare, magkano bayad ng Smart sa iyo?
lol…. wala pong binayad e. I only said here kung ano ung experience ko and few knowledge about their SMART Bro. After all, reviewing product and services is one of my passion and hindi ako nagpapabayad ngayon. Disappointed kasi ako sa experience ko with ReviewMe advertisers… Mabuti pa yung free review di ka pa madisappoint dahil hindi ka nagexpect ng pera na ibabayad sayo e. E don sa ReviewMe, I reviewed services and products sa pag-aakalang babayaran ako but then after I published my review, bigla na lang i-ka-cancel ung transaction….. Sarap sana murahin ang mga advertisers na un e….. kaso… wag na lang…
saka kahit hindi na ako babayran ng SMART Bro, kumikita din naman ako from this short review of their product. Okay lang un…. At least ung sinulat ko dito totoo sa experience ko at original na post ko….. e may iba nga dyan ung mga spammers, ni-rerepublish lang ung mga published testimonial ng ibang mga bloggers at kumikita na rin don. Ang totoo, after an hour na pinablish ko ang post na ito, naipublish na rin ito agad sa spam blog….
hehehehe…support parin ako as smart bro sucks.. hihihi…
pero mabilis naman talaga smart bro. sa akin lang yata mabagal.. ~_~ mabilis din to pag 12 midnight til 7am.. pero pag ganitong oras.. pawala wala T_T
i only have one question for you.. how would you explain my situation where i am a smart bro subscriber for almost seven months now.. my antenna is in great shape, its in perfect line of sight towards the cellsite but most of all, smart guys did the antenna installation. i pressumed they know what they’re doing. first two weeks was fantastic didnt see any single timed out request. I noticed eventually i get intermittent connection during weekends and now during the entire holy week. i cant get to access any sites. do you think this is still about antenna orientation? i dont think so.. i believe you belong to a place where theres few subscribers so theres no problem with congestion or bandwidth shortage. im pretty sure its networking or bandwidth allocation is causing the problem.
asa ta kasubscribe smart bro plugin diri maasin?
Paid… if not, fan boy.
“But the knowledge I learned from the 1 hour conversation with the Engineer assigned here in Southern Leyte made me smarter than any other SMART Bro subscribers (Yabang hehehe).”
O RLY? So, a one hour conversation made you smarter than ECE’s subscribed to smart bro? God you’re full of yourself. =.=”
This is just you’re opinion, don’t generalize that the said connection is all so good. -_-
Chelsea Reyes >>> adto sa Smart Cellcite sa Assuncion…
ForgeMaster >>> I’m sorry.. but you’re just twisting what I said… or maybe hindi u Pinoy kaya di mo naintindihan lol… anyway, just in case you didn’t get what I’m saying… that was just a plain joke.
i have smartbro internet and i don’t know what the hell is wrong with my connection. it’s been 2 weeks already and i don’t have any internet connection during the day but at night start at 8PM until 6AM i get a very stable non stop connection, but then the internet just shuts off by the day. when i think about it, it’s been more than 3 weeks cuz 3 weeks ago, it had been raining like hell it has been windy cuz of that storm a while back. now, it’s sunny and hot and still i don’t get internet during the day only at night. maybe it could be the wind? that has shifted the antenna? but why only during the day i don’t get internet?
PLDT MyDSL is still better. Tried SmartBro once before, I was hugely unsatisfied. Especially when you’re playing online games, uploading files to your website, and more. It’s a MAJOR PAIN. Not all people have houses near the cell sites.
MyDSL has no problem whatsoever. It’s always up and has fast download and UPLOAD speeds. Although, the areas they covered are limited. My other house has the MyDSL and my other one has SmartBro, and guess what connection I usually just cuss and curse…
maybe other isp in your area are worse than smartbro
What the F..k, Smart Bro is the worst ISP in the country. By the way mag paka toto-o ka naman. Hindi kompleto ang linggo kung hindi nagkadisconnect for at least 1 to 2 days ang server sa smart bro. CROOKs are the right word for them, kasi akala ko, na sa gobyerno lang yung magnanakaw. I tell you, paying them for 999 a month and giving you only 20 days or less than that a slow so slow so slow connection with a rate at speed.net of only 70kbps. Mag download ka torrent expect an 8kbps download.
im using my destiny as my ISP when im in my place in makati and i also use smart bro when im in bulacan.im telling you smart bro’s service really sucks.my destiny is also 999/month for cable internet and the speed is fast and as far as i can remember there are only few instances that i got disconnected from the internet.using smart bro,got disconnected a lot of times.there were even times that i cannot even use voice chat thru skype and yahoo.dial up is better than smart bro! i think you should also try other ISP’s so you could compare.
Smart Bro sucks. Download and run this program http://www.colasoft.com/download/products/ping_tool.php and set it to ping http://www.yahoo.com.
You’ll realize that from 9am to 5pm you’ll experience 30% packets lost. If you play online games, you get disconnected and add a loss to your poor hero account.
I emailed SmartBro about it, they fixed it (in Manila, not in my house or the canopy) and was okay for 3 days, then back again. So it’s gotta be their system that’s causing the problem.
BULLSHIT!
Smart Bro. bagay lang yan sa mga mahilig mag-email at chat…di yan pwede sa mga mahilig for example ng downloading sa torrents at kung ano ano pang ek ek!!! Ask nyo yan mga people na nagsasabi na maganda smart bro di sila techy…..kaya di nila yun alam lolz!!!
Samart bro sobra mahal kung sa e-mail browsing at chatting lang ngagamit…..limewire nga bagal nyang smart bro… bulok talaga!!!
trabahante ata nang smart yan kaya promote nya .. lol… anyway yeah smart bro suck, im using bayan tel DSL and way100x much better.
ang dami dami mo pang paliwanag, e tanong ko bakit mabilis lang ang smart bro sa umpisa, first week ko approx. 300~380 kbps speed ko. napapa aleluia nga ako sa bilis pero after that mapapamura na ako. min. ko is 22 kbps~50+. ano un dial up? ano un nagmimilagro? sabihin mo mandaraya ang smart. try mo i-analyze ang stiuation at issue in general, hindi sa area mo lng
I really find this “Kwento Mo Bro” antic of Smart really amusing. The fact that they really give a shit of service and hassle to subscribers, and yes stupid call center agents which does know what the hell they are reading in front of their computer screens. Anyway let me share my story, I am an OFW and asked my wife to subscribe for a broadband subscription since she will give birth to my second child. For the reasons of talking to them and most importantly, to see my daughter whenever I go home from work. My wife has already given birth and I really wanted to see my newborn baby. Unfortunately until now with the bullshit crap that this so called “Dumb Bro” has been giving to their subscribers I have lost the chance to see my baby’s smile, hear her cry and things a father yearns when his child has come out into the world until I go home by the middle of October. The real piss of is this, from the usual 5 min disconnections which is a big hassle it has come to no connection at all and on the best timing where the internet connection should have served its purpose. My wife did the usual procedure of calling their dumb support and the usual stupid answer from dumb bro call center agents is that we do not have any signal interruptions from out BTS (Base Transceiver Station) and are going to file an idiotic report and will respond to your problem idiotically. WTF!!!! Don’t they use any call tracking systems to determine the problems their subscriber has; don’t they read the reviews and experiences posted against the stupid company? From reviewing the “self-preserving greed written terms and conditions” presented to you when you would be subscribing to them when placed on layman’s terms is that
1. You the subscriber are on your own and we “Greed Mongering Dumb Bro Company” do not have any liabilities from what so ever when we fuck up our service and do not provide the service we are supposed to give.
2. You agree to pay us for every time until the lock-down period for the shit service or no service that we idiotically provide.
Stupid Dumb Bro company give your subscribers a favor, give them back their money, get all the shited subscriber’s contracts and shove it in all your dumb bro personnel including the managers, tech person, sales people, also include your president and higher officials. Putang ina nyo!!!
ABOUT SA PAG AAPPLY SA SMART BRO! KAILANGAN BANG MAY TELEPONO KA SA BAHAY? PLEASE REPLY
@KIM: kahit walang phone okay lang. Gamitin mo lang yung cellphone mo.
I’ve been a SmartBRO subscriber for two and a half years now and I’m very much satisfied with their services.. I had problems with our antenna last year but it really wasn’t their fault (a newly built mall behind us blocked the signal coming from the base station, all they had to do was redirect the antenna to another base station). Maganda ‘yung services nila in my case (512 kbps 24/7, except for really stormy days which allows me to download from rapidshare and torrents
) I was thinking of switching to PLDTmyDSL next year ‘coz I heard that some technicians give additional speeds for a fee (my friend had 2 mbps for 999 per month, they just gave a fee of 500 to increase the speed) pero di ko rin sure kung totoo ‘yun (pero inggit ako sa speed nya :b)
ei..you used the illustrations of infrared and line of sight comparing to radio frequencies wrongly!!!
Explanation:
-Infrared uses unseen light to transfer data to another infrared device.So its obvious that if there is no line of sight between the two there will be no path for the data to travel.
causing failed connection.
-Radio frequency on the other hand uses rf magnetic waves so it travels on the air so it doesn’t have to be a clear line of sight to be able to connect.got it!!?
*But of course the best signal will be achieved if it has a clear line of sight because of the shorter path the radio frequency has to travel..
Isa lng masasabi ko syo bayaran ka gunggong, d ba naka sulat sa taas “I make money on line”bagay talaga syo un.dami mo pang sinasabi ang smart bro problems at ganda ng connection ay nasa location yan kaya d mo masabi na magaling talaga ang amo mo.smart bro din ako la ako prob sa connection kasi maganda pagka kabit at location ko isa pa ang taas ng canopy ko walang harang at kunti lng d2 meron, kaya lng nakakabanas ang mga tirada mo.halatado ka masyado manong.
Good day! Thanks for sharing your thoughts.
I understand why lots of people are fond of talking about the negative aspects of any services or products offered. This is because we are not always contented in anything that we have.
For example, lots of people find the SMART Bro bad. Why? of course, it’s because they are expecting of something like high speed or anything related to internet connection. And besides, a high speed internet connection of PLDT is already available. So, they are thinking of having a internet connection like that of the PLDT. However, PLDT and SMART are different services but are just actually one. SMART is part of PLDT.
Just like what I said, lots of them found SMART Bro bad, but I found it fair (there’s a bad aspect of it and has a good aspect too). Why am I not complaining about my Smart Bro connection although I know that my connection is slower compared to the internet connection subscribed by PLDT users? Well, I am not paid by the SMART Bro or by PLDT to say this and even in writing the above artice. I am simply a paying subscriber of the SMART Bro. The only thing that I have is understanding and patience.
Actually, patience is the result when you know how to understand the situation.
For example, why I am not embarrassed when I get disconnected with the SMART Bro? It’s because I know that there is no perfect thing here on earth. I understand that SMART Bro’s equipment will sometimes meet problems. And the most important one is, I understand how the SMART Bro works.
Now, why I am not embarrassed of the speed of the Smart Bro internet? It’s because I know the real speed of the Smart Bro internet. It might be true that the Smart Bro offered a speed that everyone is expecting of, but this speed is actually shared by the subscribers in that particular area. For example, here in Maasin City, the subscribers of the Smart Bro is just minimal compared to the subscribers of the Smart Bro in other bigger cities. So, it is expected the speed of the Smart Bro internet here in Maasin is better compared to those areas where there are lots of Smart Bro subscribers. And of course I also understand that soon as the subscribers here in Maasin grow tremendously, then at that time, my SMART bro connection will be slower than the current Smart Bro internet speed that I am enjoying.
Now, if that will happen here in Maasin, then I don’t know if I will still be subscribing SMART Bro or should I get another one from Globelines (if there problem will be fixed) or with the BayanTel.
I Make Money Online
Well, it’s true that I make money online. But I am not paid by the Smart Philippines or by PLDT just to write article like the one above.
The original title of this post is: “How Smart Bro works?”. But soon as I discovered that lots of bloggers are writing about smart bro with the title “Smart Bro sucks!” just to earn traffic for their blog, I immediately changed this article to “Smart Bro, The Best!” not because I am being paid by the company but because I want to make my article noticeable in the Google SERP.
Did I make money online from this article? Yes! but not from the SMART or PLDT but from the ads of Google Adsense, Project Wonderful, Bidvertiser, Adbrite, Asia Century Philippines, Kontera and from the AMAZON.
i have no words how to describe smartbro anymore, after several attempts to get the service fixed i still get zero connection, imagine more than 17 days no internet, ive already paid dues in full, im in a sorry/disappointment state now. the smartbro agents call mem but their problem resolution did not work either.
ive visited smart wireless center several time sa ponciano, sm ecoland, davao city wala pa rin. They did call, but after al while they did not follow-up na kasi i told them frankly na frustrated na ako sa service nila, so the following day wala nang nagtawag sa akin. i guess fed-up na sila sa akin. well, i almost lost my temper sa smart wireless center.
i had my canopy changed to a new one, but alas nothing has happened. god bless them! i dont want incompetent, mediocre persons/individuals ruining the service.
ill let smartbro rot and go to the compost pit and change to a new better service where there is less outage. apologies to smartbro if im being mean to you.. lessons learned.. cheers
there was a time I was disconnected for a week. At first I thought the problem was at the Smart Bro equipment. So, I waited a day or two for the connection to be up again. But then after two days, I found out that I still have no connection.
So, I went to several subscribers of Smart bro that I knew and asked them if they went offline and they told me that they never experience downtime.
This time, I realized that the problem is on my system. So, I checked immediately my computer for possible trojan and other malicious ware that reside but I found nothing.
Actually the modem LED for the internet is in orange light which means my modem is not connected to the Smart Bro.
So, I went to the office of Smart Bro here in Maasin City and spent a few minutes of chatting with the Engineer on duty about my problem. The Engineer taught how to trouble shoot. After that, I immediately went home and followed what the Engineer had instructed me.
After doing the process, I found out that my Canopy antenna is defective. So, I called up the technical support of the Smart Bro. I explained to her that the Engineer of Smart Bro here in Maasin City told me how to trouble shoot, and I explained how I did it which led me to realize that the problem was with the canopy antenna. Then I ask her to make a report about my problem so that a technician that would replace the antenna would go here.
The technical support told me that we need to do the SOP, then if what I told her is what she would find out, then she will immediately send a report. And that’s what happened.
The next day, I waited for the call from the technician but noone called me up. So by the next day again, I called up the Smart Bro hot line and followed up my case. The lady next line told me that it was already processed. I told her that the technician was not yet here, and asked her the phone number of the technician.
So, I called up the technician. And in just 4 hours waiting, they’re here.
They replaced the antenna and setup it to run again. While they were working for it, I tried to ask many things about how Smart Bro works, and in return, they tried to let me understand everything that I wanted to know.
After that, my Smart Bro connection went back again.
In doing all these things, I remained calm and courteous with anyone from the Smart Bro whom I talked with.
I learned from the report of some bloggers that the SMart Bro Wireless broadband has been upgraded from the old KBPS offering to 2MBPS. This is a good news, especially that I am planning to get this product as my preparation to my up coming travel.
However it was emphasized that the 2Mbps is the maximum offer for the HSDPA. So those who are getting the EDGE and GPRS signal won’t enjoy the latest speed upgrade
yes its true.. try mu din po..
bro.. me smart bro ako.. and im just under 1.5 kilometers away from the cell site.. it works fine but their service stinks.. hindi sila mrunong magpadala nang billing statement.. at nung nagloko service nila di ko sila makontak.. and their law firm is calling me now to say na kailangan bayaran ko lahat..it sucks men.. kasi di ko naman nagagamit yung service nila pero naniningil sila..tell me..ok ba ang smart bro.. i beg to differ bro..
actually here in Maasin City, Smart Bro is fine especially na dalawang cellsite ng smart na mayrong Smart Bro. So, if you are in the center of the city, kung mahina ang signal na makukuha mo sa kabilang cellsite, maari mong i-face yung canopy mo sa other cellsite.
So far, wala naman akong naexperience na serious na problem although there are times na down yung connection pero it’s just fine for me dahil mas matindi pa nga yung globelines dito dahil pag peak time wala ka talagang connection, o kung meron man di mo magawang magbrowse sa internet. Ibig sabihin, there are times na down ang smart bro, pero ang globelines ay araw araw may down.
About your problem, well, kasama po yan sa contract between you as subscriber at sa smart bro as provider. Sa pagkakaalam ko po ay 1 year po yung contrata na nakalock ka sa kanila at kung i-terminate mo yun before matapos yung 1 year, kailangan mong babayaran yung dapat na bayaran ayon sa napagkasunduan sa kontrata.
Pero may paraan para materminate mo yung service without paying fines. Ang dapat gawin ay itawag sa customer support at pagawan ng report about your problem. Tapos pupuntahan ka ng isang technician galing smart bro upang ayusin ang problem. If hindi magawa ng technician ang problem ng yung smart bro, convince him na pagawan ng report na failure ang internet connection ng account mo para materminate ito.
Tungkol po sa billing, actually meron pong bill na pinapadala through their office na malapit sa inyo. Siguro po hindi lang po dineliver ng tauhan nila.
At tungkol po sa customer support nila, you can contact them via cellphone at *1888 for free. Kung hindi niyo po macontact sa number na yan, tawagan niyo na lang po yung land line nila. Ganon po kasi ginagawa ko.
Hope it helps.
dude you said it yourself…..
hindi mo alam ang mga sinasabi mo.
SMARTBRO SUCKS BIG TIME PARIN …………
try to look at the philppine ISP statistics…
SMARTBRO SUCKS AMONG THE REST of the ISPs here in the Philippines.
they deserve a SHUT DOWN !!!!
Everyone of us has our opinion based on our experience or from the data we got.
But here in Maasin City, Smart Bro is the Best compared to other ISP here
Hi. I was just browsing and found this blog. Truth about Smart Bro? Haha. U really don’t know. About the connection, maybe in your area it is fine. How do you use your Smart Bro? You are paying P999 for a 384kbps connection and try testing it to some bandwidth meters and you’ll see what you are paying for.
Smart Bro upgraded to 2MBPS? Hahaha… Sure. Our Canopy can aggregate up to 7Mbps (megabits/sec) and the Canopy Lite can do up to 1Mbps. 2MBPS? Sure… My N82’s wifi has a 1.7Mbps throughput. A 2Mbps (megabits per second) can download at 250 kb/s (kilo byte per second). A 384Kbps (kilobits per second) should have a download speed of 48kb/sec (kilo bytes per second). Do you get a 48kb/s download speed?
The truth is: Smart Bro and PLDT merged. I mean all of their subscribers are tunnelling under PLDTs pipelines. This caused a network congestion and slowed both PLDT myDSL and Smart Bros bandwidth. In addition, while PLDT techs are solving their bandwidth allocation, PLDT used a bandwidth limitter to all the Smart Bro subscribers.
To know what I am talking about try tracerouting a certain server. Yahoo for instance… using PLDT myDSL has less routing hops than Smart Bro. Data travels faster if there are lesser routing. Don’t just rely on “ping” because it only checks the distance from the sender to the recepient.
Truth about Smart Bro?… SUCKS!!!
@KaYLakS: What you said about SMART bro might be true. Smart Bro for you sucks.
But what I am telling you on this article is not based on what you experienced about Smart Bro but based on what I personally experienced while using the SMART Bro.
So, if I say that Smart Bro is the Best, then it is also true based on what I experienced compared to the ISP’s here in Maasin City.
When I say, Smart Bro is the Best, actually it is my conclusion after doing some comparisons.
So, I also understand that if you say, Smart Bro Sucks, then it’s your conclusion after you compare it with other ISP’s in your area.
In other words, if you want to tell me that I am wrong, then you need to come here in my area and compare all the available ISP’s here.
SMARTBRO is just about growing and even better, let’s GO with SMARTBRO.
I am actually currently using the Canopy type of Smart Bro connection. I planned before to get the USB type of Smart Bro but I was discouraged because not all areas here in the Philippines are in 3G connection.
Well, it’s obvious that SELaplana is a PAID SHILL.
And if you will know better no matter what his seemingly real “network theories”,
you would know by experience that SmartBro is just a scheme to totally milk you with
your honestly earned money without them being accountable to any kind of service level versus the ratio of the money you pay them.
So, with this setup, what you got is a service like dial-up but you pay in broadband rates.
which really SUCKS!
i just wish that Smart bro would pay me in telling all my visitors here what I experienced with the SMART Bro. But the problem is, the article I wrote is based on what I experienced with them not based on what they want me to do. So I haven’t receive any cents from them. They did not even sponsored any post of my blog.
I just wonder why you want me to say things that I didn’t experience. If you found Smart Bro sucks then I have no problem with that because that’s what you had experience.
Anyway, thanks for the visit.
I was searching the internet about smart bro and I found this comment somewhere:
Actually, I am currently saving money for the N70 phone. Few of my friends told me that N70 phone can be used as modem for my pc or laptop.
internet connection through cellphone as modem is a good alternative specially if you main internet connection is down.
smartbro sucks bigtime. smart 3g also sucks. i don’t recommend this connection. I would prefer to use the globe service.
SMARTbro S U C K S!!!!!
Ang hihina naman ng kokote ng mga nagcocomment dito na hostile masyado.
Can’t you read. It says BASED on HIS AREA. SO it means BASED on his AREA. NEEd I say it again?!!! There is no reason to be hostile because thats what he experienced sa AREA nya.Ok…
Some i know are very satisfied with smartbro compared to others. again i say!!! IN their AREA!!! ok….
hi gud day, i had already my smart bro connection, how if i moved to another place can i bring my canopy or can i called for technician assistance from smart bro to insatll it to my new place , hope you can replay soon thank you and more power
If you’re moving from one place to another but is within the same Cellcite covering the area, you can deinstall and install the canopy by your own. However, you need to know how to do it. But it would be better if you call *1888 and tell them your situation so that a technician will help you in transferring the canopy.
The same if you want to transfer to a place where it is already covered by a different cellsite… you need to call the *1888 and talk to them about it.
Here’s good news! SUN BROADBAND WIRELESS now offers Unlimited Broadband Internet service for as low as P649/month with speeds of up to 2Mbps. 3 ways to avail of Sun Broadband Wireless:
1) Existing Sun postpaid subscribers add only P649/month to your existing Plan. That’s P150 discount/month on your broadband subscription. This offer is also available to new Sun Postpaid subscribers. Great offer!!!
2) For those who prefer to only get the Sun Broadband Wireless service, pay only P799/month. Just submit your Valid Identification (SSS, Diver’s License, PRC Card, etc), Proof of Billing and Proof of Income (2 months credit card bills, existing internet subscription bill, and postpaid subscription bill of Globe/Smart/Addict can be used as proof of billing and income.) Other bills like Meralco, Manila Water, Cable TV bills, PLDT/Innove/Bayantel bills can also be used depending with the bill amount.
3) EASY BROADBAND!!! Now this is the easiest way to get an Internet Broadband service instantly. Just pay P2,500 as modem fee and P799 for the advance MSF and present your Valid ID with address (driver’s license, company ID with address, etc) If there’s no address on your ID, just submit a billing statement (doesn’t have to be under your name) where Sun can send the bills to.
For any inquiries, you may call 333 on your Sun phone, dial 3953333 using a landline or visit the nearest THE SUN SHOP outlet.
Sun Broadband Wireless is adding more and more 3.5G cellsites in Quezon City, Makati, Mandaluyong, Las Pinas, Paranaque, Bicutan, Pasay, Pasig, San Juan, Marikina, Valenzuela, Caloocan, Malabon, Navotas, Cainta and Antipolo. So this means faster internet service using HSDPA! If you’re using a 3G phone, turn on the UMTS/3G network feature under Network Settings and manually search the network to check if you have Sun Cellular 3G signal at your place. In places not covered by Sun’s 3G service yet like Cebu, Davao, Batangas, Cavite, Laguna, etc there’s the EDGE service that offers about 256kbps, not bad for just P649/month.
This service competes directly versus Globe Visibility, Smart Broadband and PLDT WeRoam that charges at least P1,500/month for unlimited internet.
hello sir,
i just want to follw up my internet connection?iam applying on sep.14 but untill now they didint hook up my connection i hope u helping me of this prob.iam waiting almost 2 weeks iam so very disappointed of this kind of intallation
harold delos angeles naduma
please upgrade your cellsite service in Paluan Occidental Mindoro, there are times that the signal is off and on every 20 minutes.
uhmm? can i ask how to pay my smart brodband?
those factors really affect my connection. in rainy days my connection always got cut out! meaning no connection at all. or its not stable. im not satisfied of smart bro service! its CRAP BULLSHIT!
smart bro is smart broke my internet connection is very poor. . thats all ..
why do you think you have a poor connection?what ram do you use?
Hi, I’m gonna be using smartbro prepaid in Malolos, Bulacan near CEU. Tanong ko lang kung may idea ba kayo kung okay yun doon? I am aware of the other people’s hostility concerning your review but I really want to know if the connection is okay. Honestly please.
Pasensya na pero hindi ko alam ang performance ng Smart Bro dyan sa area mo.
One thing that I only knew is that, maganda ang performance ng Smart Bro in your front kung malapit ka sa celsite na may Smart Bro at meron itong HSDP or 3G signal.
Smart still sux even though the cellsite is very near in my house..Their server has a problem.I know they cant fix it because they suuuuckkkk.I hope they will die soon.
Nakakainis naman itong Smart Bro technician sa amin sa Muzon, San Jose del Monte City. Nagpakabit ako nung May na-refund dahil wala dawng signal. But after 2 weeks, nagpakabit ang kapitbahay namin sa subdivision, may signal. Sabi mababa yung lugar namin. Pero sa tantiya ko mas mababa yung sa kapitbahay namin. Anyway, meron din naman akong smart bro prepaid kaya lang mabagal at laging mapuputol ang koneksiyon. Magastos dahil kahit hindi ka pa naka 30 minutes magbabayad na ng P10. Kaya I’m studying now what the best broadband services to get in my area.
aw samin naman matino ung smart bro kuya..baka sa part ng computer niyo kaya ganun kasi un ang nabasa ko sa isang site nila eto check mo ung link..http://smart.com.ph/bro/products/broprepaid.htm
hehehe…ang saya…ang bilis ng smartbro naeenjoy ko ang service niya..hehehe.
nothing’s wrong with my smart bro. i live in alabang and my fellas made this video: Smart Bro connection test in Alabang: http://www.youtube.com/watch?v=sZJQtbw-8bo&feature=channel
thanks for the vid.
i live in alabang too, and there’s no problem eith the connection.. ayus nga eh..
hi guys. i’m planning to terminate my internet provider, so bagal kasi. I’m planning to subscribe to Smart, kasi mukhang madaming satisfied dun. Please give me other suggestions for the fastest internet provider that you know. thanks
Go for Smat Bro. they have this prepaid kit, wireless pa. for more info visit this site http://smart.com.ph/bro/products/BroPrepaid.htm
yup go to smart bro…its fast..
try to check this links.
http://www.youtube.com/watch?v=5AWnWUXoIYs
http://www.youtube.com/watch?v=sO0NkccUhsc
http://www.youtube.com/watch?v=sZJQtbw-8bo
http://www.youtube.com/watch?v=SXSyMGZuYlg
kuya why don’t you try smartbro.matino siyang internet provider.
I’ve tried globe, disconnect ako lagi. nagshif aq sa smart bro, at least mas matino siya sa tattoo. Try mo rin.
Nag smart bro ka na?
smart bro was great i check some forum and they all agree that smart bro was fast..
try to check this forums
http://www.ambot-ah.com/2009/06/07/three-years-internet-subscription-with-smartbro/
http://racoma.com.ph/archives/smart-bro-plugit-prepaid-kit-review
http://www.mukamo.com/new-smart-bro-unlimited-plan/
Smart bro is more reliable compared to other internet service provider.
Actually, super agree ako.
sabi mo pa…ang ganda talga ng bro..
i agree with you guys, im a HAPPY SMART BRO USER, even my family..
Di q talaga magets logic kung bakit daming nagrereklamo sa smart bro. Mabilis kaya.
aq di aq nagrereklamo.
Imbanessky ang Bro! Hands down aq, astig!! :worship:
uy, astig, may mga bagong designs ang bro.
hi guys. thank u for all your replies. and yeah, i’m going for smart bro na. salamat sa tulong niyo.
walang ano man po.
yeah! be a SMART BRO USER na din..^^, godbless you.
Probably, you wont regret your decision. Go! Smart bro ka na!
Okay ang bro, kya magbro ka na.
kakabili q lng nung plug it, haha, ung FEU design. I’m enjoying my connection knina s terrace.
i have one too!!!! its nice diba..^^, mine is falcons
nakakatuwa talaga ang mga pilipino nagtutulungan. tinulungan pa ko sa pagpili ng internet provider. hehe. thanks mga bro.
haha. oo, ganyan talaga mga noypi. o alam mo na ba system requirements for wireless internet?
kaya nga eh…masyado talaga matutulugin ang pinoy oh.hehe.
I Make Money Online tru the help of SMART BRO! nice connection..
try the new plugits ng smartbro! super cute..^^
i got ateneo design of smart bro..its nice…i hope mapicture naman sa susunod un mga players.hehehe…special mention chris tiu.
nakabili ako ng FEU design.ang ganda ng design nila.
i also bought a smart bro na may design ng mga college.go USTE. =)
nice smart bro was fast.i didnt expect na ganito siya kabilis.
i wish i choose smart bro.globe tattoo really sucks here in makati.
parehas tayo mico ang panget nga ng tattoo dito sa makati.laging na DDC.nakakainis.
O? really? i don’t know because I don’t use tattoo, LoLz. Here in la Salle, we call smart bro users as “BROthers”, And we brothers are divine. BANAL kami! Globe users here, we call them, “Mga tagalupa”. (Evil Laugh) BWAHAHAHA!
nice.may brotherhood pa kayo dyan sa la salle ah.ayos un.ang panget talaga ng globe men.talagang literal taga lupa.
its true, kahit dito sa alabang, umaabot minsan ng 0.0kb/s, inshort walang connection.. that’s why i switch to smart bro na..
this internet provider helps me a lot with my business transactions on multiply. I order clothes and I also sell clothes online. The fast connection that I’m getting from smart bro makes my business grow. ang dami ko ng customers online. I heart this so much!
i agree with you,i also have online business and i use smart money for the paying transactions.It has been my business partner for two years now. smart bro and smart money together we are team. hihi
I’m using globe tatto kasi e na gift lang ng GF ko. By the way, gusto ko na ring palitan. Ano bang meron sa bro?
why dont you try smart bro..the service is great..
kuya try to check this site para maliwanagan ka.nakita ko sila kanina habang nagsusurf sa web
http://www.kokeytechnology.com/internet-news/smartbro-upgrade-smart-bro-to-upgrade-bandwidth/
ei guys pwede na pala i upgrade ang smart bro
http://www.kokeytechnology.com/internet-news/smartbro-upgrade-smart-bro-to-upgrade-bandwidth/
Dang bangis talaga ng smart bro, pwede na i-upgrade ung bandwidth. IMBA!!!!
i have to upgrade mine!!!!!
Wala me magagawa, smart bro ung gamit namin sa bahay e, un kasi binli ng big brother ko for his laptop, nakigaya lang ako. 2mbps, is not actually bad, kerigor ko naman.
TO: fr0st
Guys nung nag p install ako ng Smart bro, they wer INSIDE my house with the antena… and i saw it was 2mbps to my computer….????
note: hindi p naikabit s bubong ng bahay ung antena ha (2 stories plus the pole about 10 meters high)
to think n ang LAYO ng Tower at sobrang dami ng puno (obstacles) pero how come n 2mbps…???? with very fast internet
after a 3 months my antena was block by those damn trees so GRABE super slow
until its gone~!!!!!
in that experience theres a posibilities n PWEDE pakiusapan ung mga CREW n bka pwedeng gawing 2mbps at lakasan ang reception… at bigyan nlng ng pang yosi????
I’m using smart bro for 3 years now. Sanyan lng naman siguro yan. I bet ganun rin services ng ibang ISPs, or else, worst pa.
Never been satisfied with IPS here in the Philippines. But I’m using bro.
aw.ganun talaga dito sa pinas bro. wala naman ganung katinong IPS dito eh.kaya ok lang ya.im using smart bro to.for 1 yr satisfied naman ako kahit pano kasi ung nauna kong ISP palpak.
smart bro really helps me with my studies. ang bilis niya kahit umuulan di ganun ka choppy ang signal.
i can surf anywhere with my laptop and my smark bro plugits, at kahit san ako magpunta ayus na ayus ang connection.. thumbs up for smart bro
I am having a problem with my SmartBro 999 plan these days. Laging DNS Error, sa status laging Resolving Host ang message then error page agad. I need to refresh the page for how many times bago lalabas ang page.
Ask ako sa smart center, sabi wala naman daw problem sa kanila. Very nice service talaga…
Ako walang magawa kasi nasa malayo.ok nalang itong 54mpbs ko na signal.
Hi! Kalilipat ko lang sa Marikina and I’m an addict online gamer. Im planning to have wireless connection syempre choices smart bro or globe tattoo since they monopolize the wireless internet service in the Philippines.
Kaya this past few days while on wi-fi area all i did was to read testimonials about the two services.
Tanong lang kung ok ( by saying “ok” it means fair, not awesome but not sucker shit connection either ) ba Smart Bro sa Marikina. Lalo na nag oonline game ako, mahirap na mapasubo sa 1yr contract tapos hindi ako makalaro ng maayos.
mgttyo ako ng internet,, 10pcs lng nman ung unit ko,, kya b ng smart bro un? wla n rw kc s dsl e,, ilang mbps b ung s smartbro? pls rply
okay lang po ang smart bro sa 10 units na computer. kaso paglahat ng pc nagdownload, babagal po yung speed ng internet. At hindi rin maganda ang resulta kung mag-online game po kayo.
hi guys alam nyo ba ang kasong pwede isampa sa inyo kapag hindi nakapag-bayad sa connection ng smartbro na plan 999??? paki email me back naman thanks po… raphmanuel88 po YM ko…
at sa pataas na pataas na ineterests nila here is my reason why i did not pay my bills
1. Kayo ba magbabayad sa isang bagay na hindi nyo naman nagagamit???
2. Magbabayad ba kayo kung ang ipinangakong connection ay mas mabagal pa sa daga?
3. Panu kayong gaganahang magbayad kung hindi nyo naman nakukuha yung tamang service???
Para sa akin dahil hindi ko naman nagamit ng maayos at tawag ako ng tawag for them to fix my connection eh wala silang ginawa so in return i did not pay my bills. And now its getting up becoz of the ineterest.
Is their any case that they can file against me?
Thanks again this is my YM raphmanuel88 thanks
pare baka naman pc mo ang may problema kaya mabagal ang connection mo?
I’m presently working here in Canada. Pinag-apply ko ng Smart Bro ang anak ko para magamit namin dahil sa internet. Pero panay pasakit sa pagtawag sa internet nauubos lang ang load laging drop call ng drop call.
bakit unti-unting pumapangit ang smartbro habang tumatagal?dahil ba toh sa antenna na bumibigay na? or dumami na ang subscriber kaya panay disconnect ako sa Garena.
talaga pare?biglang bumagal ung sayo?
asa ka smartbro?bulok ka potang ina mo…dito ko lang nakita na may pumupuri pa pala sa smartbulok…smartbulok ka na..tang ina mo pati may-ari ng smartbro bulok..
If you notice, there were series of praises bestowed on smartbro, but one thing you’d notice is that they all come from one person. The style of writing is obviously the same. Based on what I had read all over the Internet, 99% of people who use Smartbro say Smartbro SUCKS. And the people at Smart Company made comments in this post, all praising SmartBro. What a pathetic public relations of the company.
you’re actually wrong…. I wrote this post and posted comments here. I praise Smart Bro because I am satisfied with their service.
To let you know, I have Smart Bro Canopy (PhP999) and Globelines Broadband (PhP995). I am very much disappointed with the Globelines Broadband of which until now I am paying for the monthly fee even if I am not using it just because I couldn’t disconnect with it since my account was locked for 24 months.
wow.. this is really a great source.. complete smartbro infos huh. hehe. anyways, i’m enjoying smartbro’s service here.:)
some people here are too annoyed with smartbro’s services. but i guess, it just depends on location. coz here in valenzuela we’re getting good reception.. maybe smart’s doing things now to serve their consumers better connections.. with these feedbacks.. i guess they’re afraid to lose huge market.
your right tom. im using 2 plug it smart bro and tattoo. tattoo is really bagal and I dont know why.
ei guys gumamit naba kayo ng globe tattoo?
@carla.. im not using tattoo and i’m not planning too. hehe. andme kasing ngsasabi na super bagal at di tlga maganda.
PRO-SMARTBRO.. i read some articles way back.. check this out. http://jessicarulestheuniverse.com/2009/10/15/livid/
i also read that article and talagang marami nang naaasar sa tattoo or globe.
why globe?why?this globe plug it really gave me a headache. it has the worst connection of a ISP.
san ba po kayo nakatira?
@jojo
grabe ung article dba? hehe.. pero kahit papano realistic sya tlga. basta i’m super good with smartbro:)
@grimer
switch to smart:)
mabagl talga yung globe men!
dito sa maasin city, sobrang bagal din ang globe tattoo…. may problem din ang connection and globelines.
You know mas better talaga smart kasi kung paguusapan ang linya ng networks.. mas madami ang smart right? so might as well, go with smart bro:P
first time ko talaga makakita ng tower na nahigitan ng puno..amf putol putol internet namin dito kasi di na makita ang tower sa dami ng puno sa paligid nito..tanga kasi fartbro ayaw pa ayusin reklamo na ako ng reklamo.