SELaplana >> Internet, Services >> Smart Bro, Wireless Internet

Smart Bro, Wireless Internet

Posted by Sustines Laplana, 20 January 2008 at Category/ies: Internet, Services

What is Smart Bro?

Smart Bro is an internet product offered by the SMART Philippines. Smart Bro is a wireless internet connection which can be served through the Canopy Antenna, Postpaid USB and Prepaid USB modem.

Actually, the mentioned Canopy and the two types of USB modem are the types of SMART Bro products. In other words, if you want to subscribe with the Smart bro, you need to choose which of the three Smart Bro internet connection would you want to subscribe with.

Some subscribers found these products bad compared to other internet connection products offered by other companies at their areas.However I found it better compared to other internet connection offered by other companies here in Maasin City.

Basically, you couldn’t expect a high speed from this kind of internet connection. In the first place, it’s wireless. So there are many things that might slow down the actual speed of the Smart Bro. Secondly, the speed offered by the SmartBro is shared by all subscribers. This means that in areas where there are only few subscribers, the speed of the Smart Bro internet connection is better compared to the areas where there are large number of Smart Bro subscribers.

Canopy Smart Bro

The plan 999 of Smart Bro is actually an internet connection of Smart Bro which uses the Canopy antenna. The installation of it is fixed. The maximum speed of this kind of Smart Bro is only up to 384 kbps. But just like what I mentioned earlier, the 384 kbps speed is only the ideal speed and not the actual speed of your connection. The factors that affects your actual internet connection are:

Your distance to the SMART Bro cellsite. The nearer you are from the Canopy (Smart Bro) antenna fixed at the cellsite of Smart, the greater frequency your Canopy antenna will receive from that of the Smart Bro tower or cellsite. And the greater frequency your Canopy will receive means the better internet connection.
Your (Canopy) SMART Bro client antenna’s direction. Your Smart Bro Canopy antenna should be in straight line with the Canopy Antenna fixed at the cellsite. The two canopy antennas should be facing to each other.
Your environment. Your Canopy antenna should be in eye-to-eye contact with the Canopy Antenna at the cellsite and there should be NO obstruction between them.
The Weather. I am not really sure if the weather really affects the connectivity of your SMART Bro client and the SMART Bro cellsite antenna. But what I observed is that the connection during rainy days or cloudy weather is much slower than the connection during fair weather. And also the connection at day is a little bit slower than the connection at night.

PostPaid Smart Bro

The Postpaid Smart Bro internet connection is actually the Plan 799. What you need to have is a USB modem which you can get if for free once you’re application of subscription is approved.

The ideal speed of it is up to 2 MBPS. It’s faster compared to the Canopy Smart Bro. However, the speed of it varies in areas. You can enjoy the speed of up to 2MBPS only if you are in areas where 3G is available. But if you are in areas where there is no 3G then you’ll suffer the worst internet connection and you’ll be spending too much specially that the Smart Bro system will charge you PhP10 for a second to 30 minutes of straight internet use.

So, once you are connected already, then make sure that you’ll not be disconnected because once you disconnect, the timer will start again thus you’ll be charge a new PhP10.

Anyway, in your PhP799 monthly payment, it has already a 60 hours free. But you’ll be charged with PhP10 per 30 minutes in excess of the 60 hours internet use.

If you want to subscribe this product, you need to pay the initial payment of PhP1,598 and you’ll be locked with them for 2 years.

PrePaid Smart Bro

The Prepaid Smart Bro is actually similar to the Postpaid Smart Bro. You’ll be using the Smart Bro USB modem which you can buy it for only PhP2,500. The speed offered is up to 2MBPS and you’ll be charged for PhP10 per 30 minutes.

The only difference of the Prepaid Smart Bro to the Postpaid Smart Bro is that you need to buy first your Smart Bro credit before you can use it.

Tags: Internet Connection, SMART Bro, Wireless Internet

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Comments

234 Responses to “Smart Bro, Wireless Internet”

Mikko says:

January 20, 2008 at 1:36 pm

Hi. I’m not an ECE graduate but I believe my next statements are true.

You said that the nearer you are relative to the cellsite, the more frequency you receive. I believe that frequency is defined as the number of wavelengths per second (based on our Physics lessons and it is measured in Hz) so the term “more frequency” is odd sounding and should have been “greater frequency”. For two devices to connect using radio waves, they should settle on the same frequency. It’s just like your FM radio in which you settle to your favorite station’s frequency to get a clearer signal.

You’re right that what’s causing signal interruptions are interferences. I hope SMART Bro would change their channel (channel: terms used for different frequencies) in which they optimize for interference minimalization. Even microwave ovens and other home appliances can interfere radio signals which are near their frequencies.

That’s all/
- 1016 says:
  
  January 27, 2011 at 5:23 am
  
  its sad to say,that smart bro is not ok,in a way na mahina ang signal…every now and then tumatawag ako sa customer service nila and inform them what hapeen but,all they can say is that wala silang magagawa.they insisted na malakas raw signal ko,how come kaya nga tumatawag ako kasi nagrerecklamo..
  
  you what..hindi pa nga umaabot ng 30 min off nawawala na agad signal ko..just imagine 5min lang gamit ko off nanaman..after a while magkakaroon nanaman then 5 min lang off na ang signal ganyan palagi ang problema,they always tell me that tatawag ako after 24 minutes pag ang problem sa signal ganun parin,pag tatawag nanaman ako binibigyan ako ng reference number the same process hihintayin ko ang 24 min titignan kung ganun parin ang problema..
  
  i have enought sino bang tao na hindi maiinis na ang signal mo on and off every 5 min na ooof agad then tawag ng tawag ka sa customer service nila.
  
  who is the owner of the smart bro?i hope the management can fix this problem,nag babayad sa isang bagay na hindi naman satisfactory ang services…kaya nga i change into smart bro kasi mas maganda raw heto kaysa sa globe..but its not..
  
  sana may mag oopen ng another broadband company..and im sure bibili ako nun..i hope the management of the smart broadband can fix this problem..
  
  please check all the reports of your customer srvice and as much as possible fix it because we pay you.and it is our privilege to receive a good services in return.
  im so sorry to say this but your employess,we,your customer is not satisfied and moreover we pay in a high cost and in return we expect a good services in return.
  TO THE MANAGEMENT OF SMART BRO.PLEASE FIX THIS PROBLEM MAKE A MOVE AND GIVE A GOOD SERVICES IN RETURN IN YOUR CONSUMER.THANK YOU..
gladita says:

January 20, 2008 at 3:45 pm

By experience, my Smart bro at home is more reliable than the Globe Boradband we have at the office. We have two lines and both are experience a lot of downtime.
Bendever Gerona says:

January 20, 2008 at 4:51 pm

Actually, your distance from a cellsite is irrelevant when it comes to Smart Bro. It directly connects via satellite using a similar technology to that of Dream Cable.

Meaning, pwede kahit sa walang signal hihihihihi
SELaplana says:

January 20, 2008 at 9:36 pm

hi! thanks for visiting me here.

Ben >>> SMART Bro gave me not a dish one antenna

Mik >>> sorry for that … am just an idiot in using right term. Yeah you’re right, it should be “greater” instead of “more”.
Bendever Gerona says:

January 21, 2008 at 7:49 am

ahh.. you mean the new one? the one that is heavily advertised on tv?

If that’s it then you are right hihihih. It works the same way as Bayantel Wireless Landline’s service.
lady says:

January 23, 2008 at 4:00 pm

im using smart bro too. im just living very near the smart bro tower or cell site. it’s just a walking distance away but im still not getting the speed smartbro promises. but its still good compared to not having any internet connection..hehehehhe..

the new wireless smartbro advertised on tv i believe is not unlimited. Lugi ka pa rin sa 799. go ka na lng with 999, unlimited pa. ..
- emliy says:
  
  July 19, 2009 at 4:55 pm
  
  eh di ambilis ng connection mu.. malapit ka lang sa tower cell sites nila eh.. ayus yun! sana malapit din kami jan, hahaha.. but even though ndi kami malapit sa mga cell sites nila mabilis parin..
Jehzeel Laurente says:

January 26, 2008 at 1:55 pm

thanks sa mention still smart bro rules! yeah! I LOVEEE SMART BROOO! haha!
- joan says:
  
  July 19, 2009 at 4:49 pm
  
  go smart bro! love the connection.. astigin..
robert says:

February 2, 2008 at 8:06 pm

Hi, How is the service in tacloban , do you think smart bro will work in eastern salmar
- joan says:
  
  July 19, 2009 at 4:51 pm
  
  i think, kasi nationwidest ang connection ng smart bro..
  kasi nung nagpunta ako sa bicol maganda yung connection, hopefully pati jan sa samar maayos, by the way province ko ang samar..
rafael says:

February 4, 2008 at 7:51 am

Hi, I have a question regarding the infrared system being related to smart bro antenna… I think the antenna transmits radio signals in a circular manner. It does not transmit like that of an infrared device… Also I am connected to smart bro… and let me just say that it is just bullshit. The service is terrible… The customer care people are incompetent… My connection is intermitent. Sometimes it has a connection and sometimes it hasn’t. Yesterday my connection totally went zero after filing a couple of complaints to their hotline the day before. Then I called again to file another complaint and the guy on the phone just told me to wait for the call of smart bro and that the complaint has already been filed. He said they will call me within 24 hrs. Shit its almost 36 hrs already I haven’t received any call from them. My advice to people wanting to have this type of connection is please go first for cable or dsl connection. Wireless internet connection is new and it still has a lot of areas for improvement. I think smart should lower the price, P999 for this crappy service and unstable connection is really overpricing. Hell some DSL services offer P999 for the internet connection plus a landline phone. Smart bro you just suck bigtime!!!
- freezingpoint78 says:
  
  May 18, 2010 at 8:43 pm
  
  well, so far of my 2 straight weeks availing their unlisurf 200, i have not encountered problems yet in terms of connectivity. even my workmates too have tried the service and found it satisfying. could be because of the area where we are located here in davao city as some of the discussions mean to say it that it has to do with the connection. but whatever factors the connectivity of smartbro involves, i could say that for the moment smartbro is quite good compared to globe tattoo because i have tried to use it also for one day using the supersurf promo the latter one offers and i was really so dismayed.
Ener says:

February 4, 2008 at 11:50 am

pare, magkano bayad ng Smart sa iyo?
SELaplana says:

February 4, 2008 at 11:20 pm

lol…. wala pong binayad e. I only said here kung ano ung experience ko and few knowledge about their SMART Bro. After all, reviewing product and services is one of my passion and hindi ako nagpapabayad ngayon. Disappointed kasi ako sa experience ko with ReviewMe advertisers… Mabuti pa yung free review di ka pa madisappoint dahil hindi ka nagexpect ng pera na ibabayad sayo e. E don sa ReviewMe, I reviewed services and products sa pag-aakalang babayaran ako but then after I published my review, bigla na lang i-ka-cancel ung transaction….. Sarap sana murahin ang mga advertisers na un e….. kaso… wag na lang…
SELaplana says:

February 4, 2008 at 11:25 pm

saka kahit hindi na ako babayran ng SMART Bro, kumikita din naman ako from this short review of their product. Okay lang un…. At least ung sinulat ko dito totoo sa experience ko at original na post ko….. e may iba nga dyan ung mga spammers, ni-rerepublish lang ung mga published testimonial ng ibang mga bloggers at kumikita na rin don. Ang totoo, after an hour na pinablish ko ang post na ito, naipublish na rin ito agad sa spam blog….
Jehzeel Laurente says:

March 11, 2008 at 10:31 pm

hehehehe…support parin ako as smart bro sucks.. hihihi…

pero mabilis naman talaga smart bro. sa akin lang yata mabagal.. ~_~ mabilis din to pag 12 midnight til 7am.. pero pag ganitong oras.. pawala wala T_T
sluggo says:

March 22, 2008 at 8:00 pm

i only have one question for you.. how would you explain my situation where i am a smart bro subscriber for almost seven months now.. my antenna is in great shape, its in perfect line of sight towards the cellsite but most of all, smart guys did the antenna installation. i pressumed they know what they’re doing. first two weeks was fantastic didnt see any single timed out request. I noticed eventually i get intermittent connection during weekends and now during the entire holy week. i cant get to access any sites. do you think this is still about antenna orientation? i dont think so.. i believe you belong to a place where theres few subscribers so theres no problem with congestion or bandwidth shortage. im pretty sure its networking or bandwidth allocation is causing the problem.
chelsea reyes says:

May 1, 2008 at 9:15 pm

asa ta kasubscribe smart bro plugin diri maasin?
Hunyango says:

May 17, 2008 at 1:56 am

Paid… if not, fan boy.
Forgemaster says:

May 18, 2008 at 11:47 am

“But the knowledge I learned from the 1 hour conversation with the Engineer assigned here in Southern Leyte made me smarter than any other SMART Bro subscribers (Yabang hehehe).”

O RLY? So, a one hour conversation made you smarter than ECE’s subscribed to smart bro? God you’re full of yourself. =.=”

This is just you’re opinion, don’t generalize that the said connection is all so good. -_-
SELaplana says:

May 19, 2008 at 3:39 pm

Chelsea Reyes >>> adto sa Smart Cellcite sa Assuncion…

ForgeMaster >>> I’m sorry.. but you’re just twisting what I said… or maybe hindi u Pinoy kaya di mo naintindihan lol… anyway, just in case you didn’t get what I’m saying… that was just a plain joke.
nard says:

June 2, 2008 at 8:49 pm

i have smartbro internet and i don’t know what the hell is wrong with my connection. it’s been 2 weeks already and i don’t have any internet connection during the day but at night start at 8PM until 6AM i get a very stable non stop connection, but then the internet just shuts off by the day. when i think about it, it’s been more than 3 weeks cuz 3 weeks ago, it had been raining like hell it has been windy cuz of that storm a while back. now, it’s sunny and hot and still i don’t get internet during the day only at night. maybe it could be the wind? that has shifted the antenna? but why only during the day i don’t get internet?
Shello says:

June 4, 2008 at 4:17 pm

PLDT MyDSL is still better. Tried SmartBro once before, I was hugely unsatisfied. Especially when you’re playing online games, uploading files to your website, and more. It’s a MAJOR PAIN. Not all people have houses near the cell sites.

MyDSL has no problem whatsoever. It’s always up and has fast download and UPLOAD speeds. Although, the areas they covered are limited. My other house has the MyDSL and my other one has SmartBro, and guess what connection I usually just cuss and curse…
Genezide says:

June 12, 2008 at 11:56 am

maybe other isp in your area are worse than smartbro
Samuel says:

July 19, 2008 at 10:16 pm

What the F..k, Smart Bro is the worst ISP in the country. By the way mag paka toto-o ka naman. Hindi kompleto ang linggo kung hindi nagkadisconnect for at least 1 to 2 days ang server sa smart bro. CROOKs are the right word for them, kasi akala ko, na sa gobyerno lang yung magnanakaw. I tell you, paying them for 999 a month and giving you only 20 days or less than that a slow so slow so slow connection with a rate at speed.net of only 70kbps. Mag download ka torrent expect an 8kbps download.
- Palot says:
  
  January 28, 2010 at 11:38 am
  
  well di naman kaya… may KONEKSYON sa GOBYERNO ang mga buwayang smartbro na ito? or else may NINONG (or more probably, KASOSYO?) sa NTC? kahit ilang libong reklamo na kasi ang naipasa sa mga kinauukulan, especially NTC, ay wala man lang katiting (kahit bulong) na RESPONSE!!!
  
  when i say RESPONSE, yung may sense, hindi PROTECTIVE, hindi rin WALANG KWENTANG RESPONSE. they must show their subscribers that THEY CARE. hindi yung pag nagreklamo ka sa CSR nila sasabihin pa sa yong yung computer mo ang may sira, kesyo mag reformat, or magpalit ng LAN, etc.
  
  i agree with you, sammy. SMARTBRO is the WORST ISP in the country. yung mga nagkukunwaring satisfied na yan, no comment na ko dyan. hehehe
jae says:

August 6, 2008 at 1:10 am

im using my destiny as my ISP when im in my place in makati and i also use smart bro when im in bulacan.im telling you smart bro’s service really sucks.my destiny is also 999/month for cable internet and the speed is fast and as far as i can remember there are only few instances that i got disconnected from the internet.using smart bro,got disconnected a lot of times.there were even times that i cannot even use voice chat thru skype and yahoo.dial up is better than smart bro! i think you should also try other ISP’s so you could compare.
Eu says:

August 9, 2008 at 5:30 pm

Smart Bro sucks. Download and run this program http://www.colasoft.com/download/products/ping_tool.php and set it to ping http://www.yahoo.com.

You’ll realize that from 9am to 5pm you’ll experience 30% packets lost. If you play online games, you get disconnected and add a loss to your poor hero account.

I emailed SmartBro about it, they fixed it (in Manila, not in my house or the canopy) and was okay for 3 days, then back again. So it’s gotta be their system that’s causing the problem.
King Namo says:

August 14, 2008 at 12:22 pm

BULLSHIT!
etivac_boy says:

August 29, 2008 at 1:51 pm

Smart Bro. bagay lang yan sa mga mahilig mag-email at chat…di yan pwede sa mga mahilig for example ng downloading sa torrents at kung ano ano pang ek ek!!! Ask nyo yan mga people na nagsasabi na maganda smart bro di sila techy…..kaya di nila yun alam lolz!!!
Samart bro sobra mahal kung sa e-mail browsing at chatting lang ngagamit…..limewire nga bagal nyang smart bro… bulok talaga!!!
cookies says:

September 2, 2008 at 7:52 am

trabahante ata nang smart yan kaya promote nya .. lol… anyway yeah smart bro suck, im using bayan tel DSL and way100x much better.
Alvin says:

September 6, 2008 at 11:43 pm

ang dami dami mo pang paliwanag, e tanong ko bakit mabilis lang ang smart bro sa umpisa, first week ko approx. 300~380 kbps speed ko. napapa aleluia nga ako sa bilis pero after that mapapamura na ako. min. ko is 22 kbps~50+. ano un dial up? ano un nagmimilagro? sabihin mo mandaraya ang smart. try mo i-analyze ang stiuation at issue in general, hindi sa area mo lng
Pissed Off says:

October 5, 2008 at 11:24 pm

I really find this “Kwento Mo Bro” antic of Smart really amusing. The fact that they really give a shit of service and hassle to subscribers, and yes stupid call center agents which does know what the hell they are reading in front of their computer screens. Anyway let me share my story, I am an OFW and asked my wife to subscribe for a broadband subscription since she will give birth to my second child. For the reasons of talking to them and most importantly, to see my daughter whenever I go home from work. My wife has already given birth and I really wanted to see my newborn baby. Unfortunately until now with the bullshit crap that this so called “Dumb Bro” has been giving to their subscribers I have lost the chance to see my baby’s smile, hear her cry and things a father yearns when his child has come out into the world until I go home by the middle of October. The real piss of is this, from the usual 5 min disconnections which is a big hassle it has come to no connection at all and on the best timing where the internet connection should have served its purpose. My wife did the usual procedure of calling their dumb support and the usual stupid answer from dumb bro call center agents is that we do not have any signal interruptions from out BTS (Base Transceiver Station) and are going to file an idiotic report and will respond to your problem idiotically. WTF!!!! Don’t they use any call tracking systems to determine the problems their subscriber has; don’t they read the reviews and experiences posted against the stupid company? From reviewing the “self-preserving greed written terms and conditions” presented to you when you would be subscribing to them when placed on layman’s terms is that

1. You the subscriber are on your own and we “Greed Mongering Dumb Bro Company” do not have any liabilities from what so ever when we fuck up our service and do not provide the service we are supposed to give.
2. You agree to pay us for every time until the lock-down period for the shit service or no service that we idiotically provide.

Stupid Dumb Bro company give your subscribers a favor, give them back their money, get all the shited subscriber’s contracts and shove it in all your dumb bro personnel including the managers, tech person, sales people, also include your president and higher officials. Putang ina nyo!!!
KIM says:

October 23, 2008 at 5:10 am

ABOUT SA PAG AAPPLY SA SMART BRO! KAILANGAN BANG MAY TELEPONO KA SA BAHAY? PLEASE REPLY
SELaplana says:

October 23, 2008 at 8:17 am

@KIM: kahit walang phone okay lang. Gamitin mo lang yung cellphone mo.
fr0st says:

October 25, 2008 at 4:16 pm

I’ve been a SmartBRO subscriber for two and a half years now and I’m very much satisfied with their services.. I had problems with our antenna last year but it really wasn’t their fault (a newly built mall behind us blocked the signal coming from the base station, all they had to do was redirect the antenna to another base station). Maganda ‘yung services nila in my case (512 kbps 24/7, except for really stormy days which allows me to download from rapidshare and torrents ) I was thinking of switching to PLDTmyDSL next year ‘coz I heard that some technicians give additional speeds for a fee (my friend had 2 mbps for 999 per month, they just gave a fee of 500 to increase the speed) pero di ko rin sure kung totoo ‘yun (pero inggit ako sa speed nya :b)
dreison27 says:

November 10, 2008 at 12:37 pm

ei..you used the illustrations of infrared and line of sight comparing to radio frequencies wrongly!!!

Explanation:
-Infrared uses unseen light to transfer data to another infrared device.So its obvious that if there is no line of sight between the two there will be no path for the data to travel.
causing failed connection.

-Radio frequency on the other hand uses rf magnetic waves so it travels on the air so it doesn’t have to be a clear line of sight to be able to connect.got it!!?

*But of course the best signal will be achieved if it has a clear line of sight because of the shorter path the radio frequency has to travel..
dyuhn says:

November 13, 2008 at 1:25 am

Isa lng masasabi ko syo bayaran ka gunggong, d ba naka sulat sa taas “I make money on line”bagay talaga syo un.dami mo pang sinasabi ang smart bro problems at ganda ng connection ay nasa location yan kaya d mo masabi na magaling talaga ang amo mo.smart bro din ako la ako prob sa connection kasi maganda pagka kabit at location ko isa pa ang taas ng canopy ko walang harang at kunti lng d2 meron, kaya lng nakakabanas ang mga tirada mo.halatado ka masyado manong.
SELaplana says:

November 13, 2008 at 10:27 am

Good day! Thanks for sharing your thoughts.

I understand why lots of people are fond of talking about the negative aspects of any services or products offered. This is because we are not always contented in anything that we have.

For example, lots of people find the SMART Bro bad. Why? of course, it’s because they are expecting of something like high speed or anything related to internet connection. And besides, a high speed internet connection of PLDT is already available. So, they are thinking of having a internet connection like that of the PLDT. However, PLDT and SMART are different services but are just actually one. SMART is part of PLDT.

Just like what I said, lots of them found SMART Bro bad, but I found it fair (there’s a bad aspect of it and has a good aspect too). Why am I not complaining about my Smart Bro connection although I know that my connection is slower compared to the internet connection subscribed by PLDT users? Well, I am not paid by the SMART Bro or by PLDT to say this and even in writing the above artice. I am simply a paying subscriber of the SMART Bro. The only thing that I have is understanding and patience.

Actually, patience is the result when you know how to understand the situation.

For example, why I am not embarrassed when I get disconnected with the SMART Bro? It’s because I know that there is no perfect thing here on earth. I understand that SMART Bro’s equipment will sometimes meet problems. And the most important one is, I understand how the SMART Bro works.

Now, why I am not embarrassed of the speed of the Smart Bro internet? It’s because I know the real speed of the Smart Bro internet. It might be true that the Smart Bro offered a speed that everyone is expecting of, but this speed is actually shared by the subscribers in that particular area. For example, here in Maasin City, the subscribers of the Smart Bro is just minimal compared to the subscribers of the Smart Bro in other bigger cities. So, it is expected the speed of the Smart Bro internet here in Maasin is better compared to those areas where there are lots of Smart Bro subscribers. And of course I also understand that soon as the subscribers here in Maasin grow tremendously, then at that time, my SMART bro connection will be slower than the current Smart Bro internet speed that I am enjoying.

Now, if that will happen here in Maasin, then I don’t know if I will still be subscribing SMART Bro or should I get another one from Globelines (if there problem will be fixed) or with the BayanTel.

I Make Money Online

Well, it’s true that I make money online. But I am not paid by the Smart Philippines or by PLDT just to write article like the one above.

The original title of this post is: “How Smart Bro works?”. But soon as I discovered that lots of bloggers are writing about smart bro with the title “Smart Bro sucks!” just to earn traffic for their blog, I immediately changed this article to “Smart Bro, The Best!” not because I am being paid by the company but because I want to make my article noticeable in the Google SERP.

Did I make money online from this article? Yes! but not from the SMART or PLDT but from the ads of Google Adsense, Project Wonderful, Bidvertiser, Adbrite, Asia Century Philippines, Kontera and from the AMAZON.
iceman9 says:

November 25, 2008 at 9:04 pm

i have no words how to describe smartbro anymore, after several attempts to get the service fixed i still get zero connection, imagine more than 17 days no internet, ive already paid dues in full, im in a sorry/disappointment state now. the smartbro agents call mem but their problem resolution did not work either.

ive visited smart wireless center several time sa ponciano, sm ecoland, davao city wala pa rin. They did call, but after al while they did not follow-up na kasi i told them frankly na frustrated na ako sa service nila, so the following day wala nang nagtawag sa akin. i guess fed-up na sila sa akin. well, i almost lost my temper sa smart wireless center.

i had my canopy changed to a new one, but alas nothing has happened. god bless them! i dont want incompetent, mediocre persons/individuals ruining the service.

ill let smartbro rot and go to the compost pit and change to a new better service where there is less outage. apologies to smartbro if im being mean to you.. lessons learned.. cheers
SELaplana says:

November 26, 2008 at 12:37 pm

there was a time I was disconnected for a week. At first I thought the problem was at the Smart Bro equipment. So, I waited a day or two for the connection to be up again. But then after two days, I found out that I still have no connection.

So, I went to several subscribers of Smart bro that I knew and asked them if they went offline and they told me that they never experience downtime.

This time, I realized that the problem is on my system. So, I checked immediately my computer for possible trojan and other malicious ware that reside but I found nothing.

Actually the modem LED for the internet is in orange light which means my modem is not connected to the Smart Bro.

So, I went to the office of Smart Bro here in Maasin City and spent a few minutes of chatting with the Engineer on duty about my problem. The Engineer taught how to trouble shoot. After that, I immediately went home and followed what the Engineer had instructed me.

After doing the process, I found out that my Canopy antenna is defective. So, I called up the technical support of the Smart Bro. I explained to her that the Engineer of Smart Bro here in Maasin City told me how to trouble shoot, and I explained how I did it which led me to realize that the problem was with the canopy antenna. Then I ask her to make a report about my problem so that a technician that would replace the antenna would go here.

The technical support told me that we need to do the SOP, then if what I told her is what she would find out, then she will immediately send a report. And that’s what happened.

The next day, I waited for the call from the technician but noone called me up. So by the next day again, I called up the Smart Bro hot line and followed up my case. The lady next line told me that it was already processed. I told her that the technician was not yet here, and asked her the phone number of the technician.

So, I called up the technician. And in just 4 hours waiting, they’re here.

They replaced the antenna and setup it to run again. While they were working for it, I tried to ask many things about how Smart Bro works, and in return, they tried to let me understand everything that I wanted to know.

After that, my Smart Bro connection went back again.

In doing all these things, I remained calm and courteous with anyone from the Smart Bro whom I talked with.
SELaplana says:

November 26, 2008 at 1:15 pm

I learned from the report of some bloggers that the SMart Bro Wireless broadband has been upgraded from the old KBPS offering to 2MBPS. This is a good news, especially that I am planning to get this product as my preparation to my up coming travel.

However it was emphasized that the 2Mbps is the maximum offer for the HSDPA. So those who are getting the EDGE and GPRS signal won’t enjoy the latest speed upgrade
- joanna says:
  
  July 19, 2009 at 5:40 pm
  
  yes its true.. try mu din po..
Sherwin says:

December 2, 2008 at 2:26 pm

bro.. me smart bro ako.. and im just under 1.5 kilometers away from the cell site.. it works fine but their service stinks.. hindi sila mrunong magpadala nang billing statement.. at nung nagloko service nila di ko sila makontak.. and their law firm is calling me now to say na kailangan bayaran ko lahat..it sucks men.. kasi di ko naman nagagamit yung service nila pero naniningil sila..tell me..ok ba ang smart bro.. i beg to differ bro..
SELaplana says:

December 2, 2008 at 5:34 pm

actually here in Maasin City, Smart Bro is fine especially na dalawang cellsite ng smart na mayrong Smart Bro. So, if you are in the center of the city, kung mahina ang signal na makukuha mo sa kabilang cellsite, maari mong i-face yung canopy mo sa other cellsite.

So far, wala naman akong naexperience na serious na problem although there are times na down yung connection pero it’s just fine for me dahil mas matindi pa nga yung globelines dito dahil pag peak time wala ka talagang connection, o kung meron man di mo magawang magbrowse sa internet. Ibig sabihin, there are times na down ang smart bro, pero ang globelines ay araw araw may down.

About your problem, well, kasama po yan sa contract between you as subscriber at sa smart bro as provider. Sa pagkakaalam ko po ay 1 year po yung contrata na nakalock ka sa kanila at kung i-terminate mo yun before matapos yung 1 year, kailangan mong babayaran yung dapat na bayaran ayon sa napagkasunduan sa kontrata.

Pero may paraan para materminate mo yung service without paying fines. Ang dapat gawin ay itawag sa customer support at pagawan ng report about your problem. Tapos pupuntahan ka ng isang technician galing smart bro upang ayusin ang problem. If hindi magawa ng technician ang problem ng yung smart bro, convince him na pagawan ng report na failure ang internet connection ng account mo para materminate ito.

Tungkol po sa billing, actually meron pong bill na pinapadala through their office na malapit sa inyo. Siguro po hindi lang po dineliver ng tauhan nila.

At tungkol po sa customer support nila, you can contact them via cellphone at *1888 for free. Kung hindi niyo po macontact sa number na yan, tawagan niyo na lang po yung land line nila. Ganon po kasi ginagawa ko.

Hope it helps.
megarush says:

December 7, 2008 at 9:02 pm

dude you said it yourself…..

hindi mo alam ang mga sinasabi mo.

SMARTBRO SUCKS BIG TIME PARIN …………

try to look at the philppine ISP statistics…

SMARTBRO SUCKS AMONG THE REST of the ISPs here in the Philippines.

they deserve a SHUT DOWN !!!!
SELaplana says:

December 8, 2008 at 8:05 am

Everyone of us has our opinion based on our experience or from the data we got.

But here in Maasin City, Smart Bro is the Best compared to other ISP here
- Palot says:
  
  January 28, 2010 at 11:59 am
  
  OA tol. over protective ka. hehehe
  
  peace pare.
KaYLakS says:

December 10, 2008 at 3:38 am

Hi. I was just browsing and found this blog. Truth about Smart Bro? Haha. U really don’t know. About the connection, maybe in your area it is fine. How do you use your Smart Bro? You are paying P999 for a 384kbps connection and try testing it to some bandwidth meters and you’ll see what you are paying for.

Smart Bro upgraded to 2MBPS? Hahaha… Sure. Our Canopy can aggregate up to 7Mbps (megabits/sec) and the Canopy Lite can do up to 1Mbps. 2MBPS? Sure… My N82′s wifi has a 1.7Mbps throughput. A 2Mbps (megabits per second) can download at 250 kb/s (kilo byte per second). A 384Kbps (kilobits per second) should have a download speed of 48kb/sec (kilo bytes per second). Do you get a 48kb/s download speed?

The truth is: Smart Bro and PLDT merged. I mean all of their subscribers are tunnelling under PLDTs pipelines. This caused a network congestion and slowed both PLDT myDSL and Smart Bros bandwidth. In addition, while PLDT techs are solving their bandwidth allocation, PLDT used a bandwidth limitter to all the Smart Bro subscribers.

To know what I am talking about try tracerouting a certain server. Yahoo for instance… using PLDT myDSL has less routing hops than Smart Bro. Data travels faster if there are lesser routing. Don’t just rely on “ping” because it only checks the distance from the sender to the recepient.

Truth about Smart Bro?… SUCKS!!!
SELaplana says:

December 10, 2008 at 3:36 pm

@KaYLakS: What you said about SMART bro might be true. Smart Bro for you sucks.

But what I am telling you on this article is not based on what you experienced about Smart Bro but based on what I personally experienced while using the SMART Bro.

So, if I say that Smart Bro is the Best, then it is also true based on what I experienced compared to the ISP’s here in Maasin City.

When I say, Smart Bro is the Best, actually it is my conclusion after doing some comparisons.

So, I also understand that if you say, Smart Bro Sucks, then it’s your conclusion after you compare it with other ISP’s in your area.

In other words, if you want to tell me that I am wrong, then you need to come here in my area and compare all the available ISP’s here.
happy says:

December 12, 2008 at 6:09 pm

SMARTBRO is just about growing and even better, let’s GO with SMARTBRO.
- SELaplana says:
  
  December 26, 2008 at 2:17 pm
  
  I am actually currently using the Canopy type of Smart Bro connection. I planned before to get the USB type of Smart Bro but I was discouraged because not all areas here in the Philippines are in 3G connection.
stupidbro says:

December 25, 2008 at 6:44 pm

Well, it’s obvious that SELaplana is a PAID SHILL.

And if you will know better no matter what his seemingly real “network theories”,
you would know by experience that SmartBro is just a scheme to totally milk you with
your honestly earned money without them being accountable to any kind of service level versus the ratio of the money you pay them.

So, with this setup, what you got is a service like dial-up but you pay in broadband rates.
which really SUCKS!
- SELaplana says:
  
  December 26, 2008 at 11:12 am
  
  i just wish that Smart bro would pay me in telling all my visitors here what I experienced with the SMART Bro. But the problem is, the article I wrote is based on what I experienced with them not based on what they want me to do. So I haven’t receive any cents from them. They did not even sponsored any post of my blog.
  
  I just wonder why you want me to say things that I didn’t experience. If you found Smart Bro sucks then I have no problem with that because that’s what you had experience.
  
  Anyway, thanks for the visit.
Jake says:

December 26, 2008 at 11:17 am

I was searching the internet about smart bro and I found this comment somewhere:

Im using an N82 as a smart gprs modem as we speak and mabagal. just talked to SMART customer service kanina and they told me pareho lang yung speed ng smart bro prepaid usb modem at ng gprs cellphone modem-all dependent sa signal. No need to buy an additional Php4,500 usb modem ng smart bro prepaid which they reluctantly admitted to me when I quizzed them. One warning though, you can’t use your phone for calls or sms while using it as a modem.Out of reach ka. Thats the only down side I can think of… well… drained cellphone battery too if mobile ka. Thats why I forego any plans of availing any wireless broadband services globe or smart for now.Guess the internet cafes will still have a share of my internet doughs…Hope this info will help somebody.
- SELaplana says:
  
  December 26, 2008 at 11:24 am
  
  Actually, I am currently saving money for the N70 phone. Few of my friends told me that N70 phone can be used as modem for my pc or laptop.
  
  internet connection through cellphone as modem is a good alternative specially if you main internet connection is down.
Winwab says:

January 6, 2009 at 10:46 am

smartbro sucks bigtime. smart 3g also sucks. i don’t recommend this connection. I would prefer to use the globe service.
jome says:

January 12, 2009 at 10:01 pm

SMARTbro S U C K S!!!!!
- sam says:
  
  February 22, 2011 at 11:14 pm
  
  yah you ryt
dreison says:

January 13, 2009 at 2:09 pm

Ang hihina naman ng kokote ng mga nagcocomment dito na hostile masyado.
Can’t you read. It says BASED on HIS AREA. SO it means BASED on his AREA. NEEd I say it again?!!! There is no reason to be hostile because thats what he experienced sa AREA nya.Ok…

Some i know are very satisfied with smartbro compared to others. again i say!!! IN their AREA!!! ok….
florence says:

January 30, 2009 at 12:24 pm

hi gud day, i had already my smart bro connection, how if i moved to another place can i bring my canopy or can i called for technician assistance from smart bro to insatll it to my new place , hope you can replay soon thank you and more power
- SELaplana says:
  
  January 31, 2009 at 1:14 pm
  
  If you’re moving from one place to another but is within the same Cellcite covering the area, you can deinstall and install the canopy by your own. However, you need to know how to do it. But it would be better if you call *1888 and tell them your situation so that a technician will help you in transferring the canopy.
  
  The same if you want to transfer to a place where it is already covered by a different cellsite… you need to call the *1888 and talk to them about it.
mike says:

February 19, 2009 at 11:04 pm

Here’s good news! SUN BROADBAND WIRELESS now offers Unlimited Broadband Internet service for as low as P649/month with speeds of up to 2Mbps. 3 ways to avail of Sun Broadband Wireless:

1) Existing Sun postpaid subscribers add only P649/month to your existing Plan. That’s P150 discount/month on your broadband subscription. This offer is also available to new Sun Postpaid subscribers. Great offer!!!
2) For those who prefer to only get the Sun Broadband Wireless service, pay only P799/month. Just submit your Valid Identification (SSS, Diver’s License, PRC Card, etc), Proof of Billing and Proof of Income (2 months credit card bills, existing internet subscription bill, and postpaid subscription bill of Globe/Smart/Addict can be used as proof of billing and income.) Other bills like Meralco, Manila Water, Cable TV bills, PLDT/Innove/Bayantel bills can also be used depending with the bill amount.
3) EASY BROADBAND!!! Now this is the easiest way to get an Internet Broadband service instantly. Just pay P2,500 as modem fee and P799 for the advance MSF and present your Valid ID with address (driver’s license, company ID with address, etc) If there’s no address on your ID, just submit a billing statement (doesn’t have to be under your name) where Sun can send the bills to.

For any inquiries, you may call 333 on your Sun phone, dial 3953333 using a landline or visit the nearest THE SUN SHOP outlet.

Sun Broadband Wireless is adding more and more 3.5G cellsites in Quezon City, Makati, Mandaluyong, Las Pinas, Paranaque, Bicutan, Pasay, Pasig, San Juan, Marikina, Valenzuela, Caloocan, Malabon, Navotas, Cainta and Antipolo. So this means faster internet service using HSDPA! If you’re using a 3G phone, turn on the UMTS/3G network feature under Network Settings and manually search the network to check if you have Sun Cellular 3G signal at your place. In places not covered by Sun’s 3G service yet like Cebu, Davao, Batangas, Cavite, Laguna, etc there’s the EDGE service that offers about 256kbps, not bad for just P649/month.

This service competes directly versus Globe Visibility, Smart Broadband and PLDT WeRoam that charges at least P1,500/month for unlimited internet.
harold says:

February 26, 2009 at 12:46 pm

hello sir,
i just want to follw up my internet connection?iam applying on sep.14 but untill now they didint hook up my connection i hope u helping me of this prob.iam waiting almost 2 weeks iam so very disappointed of this kind of intallation

harold delos angeles naduma
jun viguilla says:

March 19, 2009 at 11:57 am

please upgrade your cellsite service in Paluan Occidental Mindoro, there are times that the signal is off and on every 20 minutes.
trojan0413 says:

April 8, 2009 at 7:19 am

uhmm? can i ask how to pay my smart brodband?
smartdawako says:

April 30, 2009 at 8:02 pm

those factors really affect my connection. in rainy days my connection always got cut out! meaning no connection at all. or its not stable. im not satisfied of smart bro service! its CRAP BULLSHIT!
michael says:

May 2, 2009 at 11:36 pm

smart bro is smart broke my internet connection is very poor. . thats all ..
- mark delos reyes says:
  
  June 27, 2009 at 10:35 am
  
  why do you think you have a poor connection?what ram do you use?
Pearlthehurl says:

May 31, 2009 at 3:40 pm

Hi, I’m gonna be using smartbro prepaid in Malolos, Bulacan near CEU. Tanong ko lang kung may idea ba kayo kung okay yun doon? I am aware of the other people’s hostility concerning your review but I really want to know if the connection is okay. Honestly please.
- SELaplana says:
  
  June 1, 2009 at 8:55 pm
  
  Pasensya na pero hindi ko alam ang performance ng Smart Bro dyan sa area mo.
  
  One thing that I only knew is that, maganda ang performance ng Smart Bro in your front kung malapit ka sa celsite na may Smart Bro at meron itong HSDP or 3G signal.
Michael says:

June 2, 2009 at 7:32 pm

Smart still sux even though the cellsite is very near in my house..Their server has a problem.I know they cant fix it because they suuuuckkkk.I hope they will die soon.
Entrepinoy says:

June 26, 2009 at 12:49 am

Nakakainis naman itong Smart Bro technician sa amin sa Muzon, San Jose del Monte City. Nagpakabit ako nung May na-refund dahil wala dawng signal. But after 2 weeks, nagpakabit ang kapitbahay namin sa subdivision, may signal. Sabi mababa yung lugar namin. Pero sa tantiya ko mas mababa yung sa kapitbahay namin. Anyway, meron din naman akong smart bro prepaid kaya lang mabagal at laging mapuputol ang koneksiyon. Magastos dahil kahit hindi ka pa naka 30 minutes magbabayad na ng P10. Kaya I’m studying now what the best broadband services to get in my area.
- mark delos reyes says:
  
  June 27, 2009 at 10:42 am
  
  aw samin naman matino ung smart bro kuya..baka sa part ng computer niyo kaya ganun kasi un ang nabasa ko sa isang site nila eto check mo ung link..http://smart.com.ph/bro/products/broprepaid.htm
lilempoy says:

June 27, 2009 at 10:44 am

hehehe…ang saya…ang bilis ng smartbro naeenjoy ko ang service niya..hehehe.
blake says:

July 2, 2009 at 2:10 am

nothing’s wrong with my smart bro. i live in alabang and my fellas made this video: Smart Bro connection test in Alabang: http://www.youtube.com/watch?v=sZJQtbw-8bo&feature=channel
- jeffrey says:
  
  July 12, 2009 at 12:07 am
  
  thanks for the vid.
- joanna says:
  
  July 19, 2009 at 5:58 pm
  
  i live in alabang too, and there’s no problem eith the connection.. ayus nga eh..
phil says:

July 2, 2009 at 11:12 pm

hi guys. i’m planning to terminate my internet provider, so bagal kasi. I’m planning to subscribe to Smart, kasi mukhang madaming satisfied dun. Please give me other suggestions for the fastest internet provider that you know. thanks
- queen says:
  
  July 3, 2009 at 7:20 am
  
  Go for Smat Bro. they have this prepaid kit, wireless pa. for more info visit this site http://smart.com.ph/bro/products/BroPrepaid.htm
- lilempoy says:
  
  July 5, 2009 at 4:19 pm
  
  yup go to smart bro…its fast..
  try to check this links.
  http://www.youtube.com/watch?v=5AWnWUXoIYs
  
  http://www.youtube.com/watch?v=sO0NkccUhsc
  
  http://www.youtube.com/watch?v=sZJQtbw-8bo
  
  http://www.youtube.com/watch?v=SXSyMGZuYlg
- mark delos reyes says:
  
  July 7, 2009 at 9:25 am
  
  kuya why don’t you try smartbro.matino siyang internet provider.
- Lucky says:
  
  July 8, 2009 at 9:59 pm
  
  I’ve tried globe, disconnect ako lagi. nagshif aq sa smart bro, at least mas matino siya sa tattoo. Try mo rin.
- Ramielle says:
  
  July 13, 2009 at 2:21 pm
  
  Nag smart bro ka na?
kenet salvi says:

July 6, 2009 at 4:08 pm

smart bro was great i check some forum and they all agree that smart bro was fast..
try to check this forums
http://www.ambot-ah.com/2009/06/07/three-years-internet-subscription-with-smartbro/
http://racoma.com.ph/archives/smart-bro-plugit-prepaid-kit-review
http://www.mukamo.com/new-smart-bro-unlimited-plan/
ramielle says:

July 8, 2009 at 1:29 am

Smart bro is more reliable compared to other internet service provider.
- Jackass says:
  
  July 8, 2009 at 9:16 pm
  
  Actually, super agree ako.
- lilempoy says:
  
  July 14, 2009 at 11:39 pm
  
  sabi mo pa…ang ganda talga ng bro..
- emily says:
  
  July 18, 2009 at 12:04 pm
  
  i agree with you guys, im a HAPPY SMART BRO USER, even my family..
Jackass says:

July 8, 2009 at 9:11 pm

Di q talaga magets logic kung bakit daming nagrereklamo sa smart bro. Mabilis kaya.
Archimedes says:

July 9, 2009 at 11:08 pm

aq di aq nagrereklamo.
- Nampipoy says:
  
  July 11, 2009 at 12:20 am
  
  Imbanessky ang Bro! Hands down aq, astig!! :worship:
Ramielle says:

July 11, 2009 at 10:05 pm

uy, astig, may mga bagong designs ang bro.
phil says:

July 12, 2009 at 12:17 am

hi guys. thank u for all your replies. and yeah, i’m going for smart bro na. salamat sa tulong niyo.
- mark delos reyes says:
  
  July 14, 2009 at 11:15 pm
  
  walang ano man po.
- joan says:
  
  July 18, 2009 at 12:07 pm
  
  yeah! be a SMART BRO USER na din..^^, godbless you.
Ramielle says:

July 12, 2009 at 4:42 pm

Probably, you wont regret your decision. Go! Smart bro ka na!
Sam says:

July 12, 2009 at 7:15 pm

Okay ang bro, kya magbro ka na.
Sarah says:

July 12, 2009 at 9:21 pm

kakabili q lng nung plug it, haha, ung FEU design. I’m enjoying my connection knina s terrace.
- emily says:
  
  July 14, 2009 at 3:56 pm
  
  i have one too!!!! its nice diba..^^, mine is falcons
phil says:

July 13, 2009 at 9:06 pm

nakakatuwa talaga ang mga pilipino nagtutulungan. tinulungan pa ko sa pagpili ng internet provider. hehe. thanks mga bro.
- blake says:
  
  July 14, 2009 at 1:53 am
  
  haha. oo, ganyan talaga mga noypi. o alam mo na ba system requirements for wireless internet?
- lilempoy says:
  
  July 14, 2009 at 11:41 pm
  
  kaya nga eh…masyado talaga matutulugin ang pinoy oh.hehe.
mark texon says:

July 14, 2009 at 3:51 pm

I Make Money Online tru the help of SMART BRO! nice connection..
emily says:

July 14, 2009 at 4:08 pm

try the new plugits ng smartbro! super cute..^^
ladykenyo says:

July 14, 2009 at 11:47 pm

i got ateneo design of smart bro..its nice…i hope mapicture naman sa susunod un mga players.hehehe…special mention chris tiu.
jojo says:

July 14, 2009 at 11:51 pm

nakabili ako ng FEU design.ang ganda ng design nila.
juliet says:

July 15, 2009 at 12:45 am

i also bought a smart bro na may design ng mga college.go USTE. =)
Jawo says:

July 15, 2009 at 7:07 pm

nice smart bro was fast.i didnt expect na ganito siya kabilis.
mico says:

July 15, 2009 at 11:28 pm

i wish i choose smart bro.globe tattoo really sucks here in makati.
edward says:

July 15, 2009 at 11:47 pm

parehas tayo mico ang panget nga ng tattoo dito sa makati.laging na DDC.nakakainis.
- JM says:
  
  July 17, 2009 at 12:42 am
  
  O? really? i don’t know because I don’t use tattoo, LoLz. Here in la Salle, we call smart bro users as “BROthers”, And we brothers are divine. BANAL kami! Globe users here, we call them, “Mga tagalupa”. (Evil Laugh) BWAHAHAHA!
- edward says:
  
  July 17, 2009 at 7:23 pm
  
  nice.may brotherhood pa kayo dyan sa la salle ah.ayos un.ang panget talaga ng globe men.talagang literal taga lupa.
- joan says:
  
  July 19, 2009 at 4:46 pm
  
  its true, kahit dito sa alabang, umaabot minsan ng 0.0kb/s, inshort walang connection.. that’s why i switch to smart bro na..
bazaar says:

July 16, 2009 at 12:57 am

this internet provider helps me a lot with my business transactions on multiply. I order clothes and I also sell clothes online. The fast connection that I’m getting from smart bro makes my business grow. ang dami ko ng customers online. I heart this so much!
- loveorbread says:
  
  July 16, 2009 at 12:52 pm
  
  i agree with you,i also have online business and i use smart money for the paying transactions.It has been my business partner for two years now. smart bro and smart money together we are team. hihi
Rye says:

July 17, 2009 at 2:43 am

I’m using globe tatto kasi e na gift lang ng GF ko. By the way, gusto ko na ring palitan. Ano bang meron sa bro?
- lara says:
  
  July 17, 2009 at 7:26 pm
  
  why dont you try smart bro..the service is great..
- lara says:
  
  July 17, 2009 at 7:33 pm
  
  kuya try to check this site para maliwanagan ka.nakita ko sila kanina habang nagsusurf sa web
  http://www.kokeytechnology.com/internet-news/smartbro-upgrade-smart-bro-to-upgrade-bandwidth/
ladykenyo says:

July 17, 2009 at 8:09 pm

ei guys pwede na pala i upgrade ang smart bro
http://www.kokeytechnology.com/internet-news/smartbro-upgrade-smart-bro-to-upgrade-bandwidth/
Gentle13 says:

July 17, 2009 at 10:58 pm

Dang bangis talaga ng smart bro, pwede na i-upgrade ung bandwidth. IMBA!!!!
- emily says:
  
  July 18, 2009 at 12:05 pm
  
  i have to upgrade mine!!!!!
Krisper03 says:

July 18, 2009 at 12:47 am

Wala me magagawa, smart bro ung gamit namin sa bahay e, un kasi binli ng big brother ko for his laptop, nakigaya lang ako. 2mbps, is not actually bad, kerigor ko naman.
GodSlayerXIII says:

July 18, 2009 at 11:34 am

TO: fr0st

Guys nung nag p install ako ng Smart bro, they wer INSIDE my house with the antena… and i saw it was 2mbps to my computer….????
note: hindi p naikabit s bubong ng bahay ung antena ha (2 stories plus the pole about 10 meters high)
to think n ang LAYO ng Tower at sobrang dami ng puno (obstacles) pero how come n 2mbps…???? with very fast internet

after a 3 months my antena was block by those damn trees so GRABE super slow
until its gone~!!!!!

in that experience theres a posibilities n PWEDE pakiusapan ung mga CREW n bka pwedeng gawing 2mbps at lakasan ang reception… at bigyan nlng ng pang yosi????
Jeremy Pelaez says:

July 18, 2009 at 2:43 pm

I’m using smart bro for 3 years now. Sanyan lng naman siguro yan. I bet ganun rin services ng ibang ISPs, or else, worst pa.
Nelson says:

July 18, 2009 at 10:01 pm

Never been satisfied with IPS here in the Philippines. But I’m using bro.
- empoy says:
  
  July 18, 2009 at 11:21 pm
  
  aw.ganun talaga dito sa pinas bro. wala naman ganung katinong IPS dito eh.kaya ok lang ya.im using smart bro to.for 1 yr satisfied naman ako kahit pano kasi ung nauna kong ISP palpak.
joseph says:

July 19, 2009 at 2:32 pm

smart bro really helps me with my studies. ang bilis niya kahit umuulan di ganun ka choppy ang signal.
felipe says:

July 19, 2009 at 5:01 pm

i can surf anywhere with my laptop and my smark bro plugits, at kahit san ako magpunta ayus na ayus ang connection.. thumbs up for smart bro
John Ruiz says:

August 4, 2009 at 10:51 am

I am having a problem with my SmartBro 999 plan these days. Laging DNS Error, sa status laging Resolving Host ang message then error page agad. I need to refresh the page for how many times bago lalabas ang page.

Ask ako sa smart center, sabi wala naman daw problem sa kanila. Very nice service talaga…
FELIX HOMER says:

August 15, 2009 at 8:36 pm

Ako walang magawa kasi nasa malayo.ok nalang itong 54mpbs ko na signal.
RF says:

August 28, 2009 at 10:08 am

Hi! Kalilipat ko lang sa Marikina and I’m an addict online gamer. Im planning to have wireless connection syempre choices smart bro or globe tattoo since they monopolize the wireless internet service in the Philippines.
Kaya this past few days while on wi-fi area all i did was to read testimonials about the two services.

Tanong lang kung ok ( by saying “ok” it means fair, not awesome but not sucker shit connection either ) ba Smart Bro sa Marikina. Lalo na nag oonline game ako, mahirap na mapasubo sa 1yr contract tapos hindi ako makalaro ng maayos.
bernard martinez says:

September 9, 2009 at 3:18 pm

mgttyo ako ng internet,, 10pcs lng nman ung unit ko,, kya b ng smart bro un? wla n rw kc s dsl e,, ilang mbps b ung s smartbro? pls rply
- Selboy says:
  
  September 9, 2009 at 5:54 pm
  
  okay lang po ang smart bro sa 10 units na computer. kaso paglahat ng pc nagdownload, babagal po yung speed ng internet. At hindi rin maganda ang resulta kung mag-online game po kayo.
smartbroken says:

September 20, 2009 at 12:33 am

hi guys alam nyo ba ang kasong pwede isampa sa inyo kapag hindi nakapag-bayad sa connection ng smartbro na plan 999??? paki email me back naman thanks po… raphmanuel88 po YM ko…

at sa pataas na pataas na ineterests nila here is my reason why i did not pay my bills

1. Kayo ba magbabayad sa isang bagay na hindi nyo naman nagagamit???
2. Magbabayad ba kayo kung ang ipinangakong connection ay mas mabagal pa sa daga?
3. Panu kayong gaganahang magbayad kung hindi nyo naman nakukuha yung tamang service???

Para sa akin dahil hindi ko naman nagamit ng maayos at tawag ako ng tawag for them to fix my connection eh wala silang ginawa so in return i did not pay my bills. And now its getting up becoz of the ineterest.

Is their any case that they can file against me?

Thanks again this is my YM raphmanuel88 thanks
- bopbarobop says:
  
  October 24, 2009 at 3:23 pm
  
  pare baka naman pc mo ang may problema kaya mabagal ang connection mo?
- bongzky says:
  
  September 24, 2010 at 9:06 am
  
  alamin ko lng sana kung ano nangyari s hindi m pagbayad ng bills mo. kasi d ko rin bnayaran ung bills ko for the remaining lock-in period ng post paid ko for the same reasons, sana reply k agad d2 kc im receiving calls from smart n dapat dw byaran un, sabi ko naman bkit ko babayaran ang serbisyo n d ko naman nagamit, SMARTBRO SUCKS!!!
German says:

October 25, 2009 at 11:28 am

I’m presently working here in Canada. Pinag-apply ko ng Smart Bro ang anak ko para magamit namin dahil sa internet. Pero panay pasakit sa pagtawag sa internet nauubos lang ang load laging drop call ng drop call.
a1blaster says:

October 25, 2009 at 2:31 pm

bakit unti-unting pumapangit ang smartbro habang tumatagal?dahil ba toh sa antenna na bumibigay na? or dumami na ang subscriber kaya panay disconnect ako sa Garena.
- jojo says:
  
  November 8, 2009 at 4:37 pm
  
  talaga pare?biglang bumagal ung sayo?
a1blaster says:

November 4, 2009 at 10:39 am

asa ka smartbro?bulok ka potang ina mo…dito ko lang nakita na may pumupuri pa pala sa smartbulok…smartbulok ka na..tang ina mo pati may-ari ng smartbro bulok..
internet says:

November 4, 2009 at 9:30 pm

If you notice, there were series of praises bestowed on smartbro, but one thing you’d notice is that they all come from one person. The style of writing is obviously the same. Based on what I had read all over the Internet, 99% of people who use Smartbro say Smartbro SUCKS. And the people at Smart Company made comments in this post, all praising SmartBro. What a pathetic public relations of the company.
- Selboy says:
  
  November 8, 2009 at 11:04 pm
  
  you’re actually wrong…. I wrote this post and posted comments here. I praise Smart Bro because I am satisfied with their service.
  
  To let you know, I have Smart Bro Canopy (PhP999) and Globelines Broadband (PhP995). I am very much disappointed with the Globelines Broadband of which until now I am paying for the monthly fee even if I am not using it just because I couldn’t disconnect with it since my account was locked for 24 months.
mokibest says:

November 10, 2009 at 8:11 pm

wow.. this is really a great source.. complete smartbro infos huh. hehe. anyways, i’m enjoying smartbro’s service here.:)
tomtomato says:

November 10, 2009 at 8:33 pm

some people here are too annoyed with smartbro’s services. but i guess, it just depends on location. coz here in valenzuela we’re getting good reception.. maybe smart’s doing things now to serve their consumers better connections.. with these feedbacks.. i guess they’re afraid to lose huge market.
- carla says:
  
  November 10, 2009 at 9:40 pm
  
  your right tom. im using 2 plug it smart bro and tattoo. tattoo is really bagal and I dont know why.
- carla says:
  
  November 10, 2009 at 9:43 pm
  
  ei guys gumamit naba kayo ng globe tattoo?
tomtomato says:

November 11, 2009 at 9:23 pm

@carla.. im not using tattoo and i’m not planning too. hehe. andme kasing ngsasabi na super bagal at di tlga maganda.
mokibeast says:

November 12, 2009 at 7:42 pm

PRO-SMARTBRO.. i read some articles way back.. check this out. http://jessicarulestheuniverse.com/2009/10/15/livid/
- jojo says:
  
  November 12, 2009 at 9:01 pm
  
  i also read that article and talagang marami nang naaasar sa tattoo or globe.
grimer says:

November 14, 2009 at 9:43 am

why globe?why?this globe plug it really gave me a headache. it has the worst connection of a ISP.
- semymay says:
  
  November 14, 2009 at 9:55 am
  
  san ba po kayo nakatira?
tomtomato says:

November 14, 2009 at 8:35 pm

@jojo

grabe ung article dba? hehe.. pero kahit papano realistic sya tlga. basta i’m super good with smartbro:)
tomtomato says:

November 14, 2009 at 8:43 pm

@grimer

switch to smart:)
luie says:

November 21, 2009 at 4:42 pm

mabagl talga yung globe men!
- SELaplana says:
  
  November 21, 2009 at 6:09 pm
  
  dito sa maasin city, sobrang bagal din ang globe tattoo…. may problem din ang connection and globelines.
tomtomato says:

November 21, 2009 at 7:50 pm

You know mas better talaga smart kasi kung paguusapan ang linya ng networks.. mas madami ang smart right? so might as well, go with smart bro:P
fartbro says:

November 22, 2009 at 12:32 pm

first time ko talaga makakita ng tower na nahigitan ng puno..amf putol putol internet namin dito kasi di na makita ang tower sa dami ng puno sa paligid nito..tanga kasi fartbro ayaw pa ayusin reklamo na ako ng reklamo.
- melissa says:
  
  November 22, 2009 at 7:06 pm
  
  bro ka na pumutol ng puno! lol
- empoy says:
  
  November 23, 2009 at 10:46 pm
  
  i think men lahat ng plug it ganun eh.basta may nakaharang na matataas na bagay mahirap ang signal kasi umaasa lang naman sila sa sim card eh.
torts says:

November 23, 2009 at 7:28 pm

im good with samrtbro.cool dn ang connection.
- melissa says:
  
  November 23, 2009 at 9:32 pm
  
  sa globe hot!echos. grabe khapon sa globe.. naubos pera ko paload.. tapos dc lng ng dc..nakakinis!
- torts says:
  
  November 23, 2009 at 10:24 pm
  
  talaga? hehe.. edi mgsmart ka densss!
- empoy says:
  
  November 23, 2009 at 10:48 pm
  
  agree agree agree..mas ok ang connection niya kaysa iba
- melissa says:
  
  November 25, 2009 at 9:23 pm
  
  cge ittry ko den. sna maging tulad neo ko. MASAYA!
- melissa says:
  
  November 25, 2009 at 9:27 pm
  
  cge ittry ko den. sna maging tulad neo ko. MASAYA! .
- empoy says:
  
  November 28, 2009 at 1:33 pm
  
  that’s for sure men. magiging masaya ka kala mo nasa alapaap ka lang.
kim says:

November 25, 2009 at 7:51 pm

there’s no other way than smartbrrrrooooo!
darwin says:

November 26, 2009 at 7:54 pm

globe sucks!
tomnado says:

November 27, 2009 at 5:04 pm

@darwin

ok lang yan pre. hehe. ntry mo na mgsmart?
darwin says:

November 27, 2009 at 6:41 pm

ay nde eh. pero balak ko tlga mgpalit. cguro mag-ssmart dn ako.
- empoy says:
  
  November 28, 2009 at 1:36 pm
  
  magpalit kana. mas maganda ang bro.hehe.todo promotion to.hehe.
- carla says:
  
  November 29, 2009 at 4:08 pm
  
  yeah i agree with mark.try mo smart then kapag di ka nasayahan try another IPS ulit.=)
tomnado says:

November 27, 2009 at 6:51 pm

good.good. hehe.
mark says:

November 28, 2009 at 1:38 pm

yahoo..bro ur the best. i hope pagpatuloy mo ang mabuting koneksyon na binibigay mo sa mga sumosoporta sayo.
- carla says:
  
  November 29, 2009 at 4:02 pm
  
  im also a bro user. masasabi ko lang sa bro kahit di siya ganun kabilis samin i think it is faster than other plug it na naglilibot dito sa pinas.
- tomnado says:
  
  November 29, 2009 at 8:32 pm
  
  right!:)
- mark says:
  
  December 1, 2009 at 7:25 pm
  
  oh.ate taga san ba po kayo?
- tomnado says:
  
  December 1, 2009 at 8:26 pm
  
  @mark
  ganun tlga mark, minsan may down moments ang smart.. pero minsan lng tlga., based d2 sken a.
  most of the times, good na good ang connection.
tweaker says:

November 29, 2009 at 11:13 pm

Tweak your smartbro. Enter 169.254.1.1. Dapat familiar kayo sa DNS in particular sa MIR at CIR bandwidth settings. I did a program way back 2008 that will integrate a module that will make your canopy in a high priority channel. I discontinued the program since ang daming umabuse, especially sa mga torrent freaks na tao.

Kung ako tatanungin, on my 6 years as a network engineer and part-time cracker, masasabi ko mas reliable ang smartbro canopy compared sa globe which is more prone to havoc.

More details sa mga pinoy hacker. Visit us (google pinoy under syntax) tago ung link sa page namn dapat masipag ka magclick click sa area ciao.
- mark says:
  
  December 1, 2009 at 7:29 pm
  
  di po ako pamiliar dyan kuya.
rhaine says:

January 5, 2010 at 8:51 pm

guyz..just want to ask something….

naka-postpaid akuh na plug-it but my connection is not that good…

can you give me advices on how to improve my connection?…..

please………………….
vjay says:

January 23, 2010 at 7:18 pm

elu…. taga caloocan po me..

im using smartbro plan 999 ung may fixed antenna for 3 yrs na po..
well para sa kin okei siya.. download speed q is umaabot ng 700kbps-1mbps
about sa gaming ala naman log at mabilis din… bsta okei ung pc mo… naglalaro din kz me online games.. like ran cabal at iba pa..

inquire lang po aq kung sinu ang naka smartbro share-it kz gusto q sana lumipat dun.. pero i just wanna know first kung ala ba problem sa share-it connection??

kz ayaw q lumipat taz bigla magkakaproblem aq…. okei din ba siya sa online gaming??…
Palot says:

January 28, 2010 at 12:16 pm

@blogger:

such a talented kid. yayaman ka sa ganito. hehe

keep up your talent. bihira ang may kakayahan gumawa ng maraming identity to support your own ends. hahaha

paksyet
anthony says:

February 5, 2010 at 1:54 am

samartbro prepaid is so fuck they are lying about the speed they say. I spent a lot for this shit and this is what i get from them, so slow and mostly there are no signal i can only surf in past 12am and the speed so shit i can even go to cr and bring out a shit. i hope smartbro take action on this there are many people out there experiencing like what i experiencing now. im in olongapo im hoping 4 there action.
sheng says:

March 10, 2010 at 11:57 am

Hi. Does anyone know what does a message window saying “you are not connected to the remote computer” means? every time i connect to the internet using my prepaid smart bro modem the message window appears.
ron_leo87 says:

April 15, 2010 at 7:59 pm

WELL… DAMI NYONG SAT2X!!! SA AKIN PANGET NA ANG SMART!!! THE HELL… LAPIT2X KO PA NAMAN SA CELLSITE NG SMART… WELL, EWAN KO KUNG MAY CONNECTION ISSUES PAG MAY MALAPIT DIN NA CELLSITE NG IBANG PROVIDERS… DITO KASI SA MIN, NAUNA UNG CELLSITE NG SUN THEN NGAYON MAY SMART NA… I DONT KNOW KUNG MAY ISSUE SA CONNECTION PAG PAREHONG MALAPIT ANG DALAWANG CELLSITE WITH DIFFERENT PROVIDERS SA BAHAY NYO… OKAY NMAN AND SMARTBRO PREPAID KO WHEN, OK UNG CONNECTION NYA FOR THE FIRST FEW MONTHS… NGAYON, I SETUP MY CONNECTION KC INTO 3G KC UN UNG MAS MABILIS… ANG MASAMA DUN, PAG GABI NA… WALA MASYADONG CGNAL NG 3G PAWALA WALA UNG CGNAL NYA… EH ANG BAGAL PA NAMAN NG GPRS CONNECTION… BASTA PAWALA WALA XA… AND TULOY NABIBWISIT N KO LALO NA PAG ME KELANGAN AKONG GAWIN O IRESEARCH SA NET… AND ALSO ME COMPATIBILITY ISSUES PA WITH WINDOWS7 NUNG UNA, BUTI NAAYOS KO DIN SA TULONG NG PGRERESEARCH… SANA LANG MASTABLE NA UNG CONNECTION NG 3G PARA MABILIS MASYADO…LALO PA DITO NA NAPALAPIT NAMIN SA CELLSITE NG SMART, I REALLY AM EXPECTING AN OUTSTANDING SERVICE FROM THEM… PERO BAKIT GANTO…I AM SUPPOSED TO APPLY FOR ONE OF THEIR SERVICE PLANS AFTER BUYING A SMARTBRO PLUGIT BUT AFTER KNOWING NA THEY HAVE THIS 5DAYS UNLIMITTED SURFING WORTH P200… I JUST DROPPED THE IDEA OF HAVING A MONTHLY PLAN WITH THEM KC SULIT DIN NAMAN UNG 5DAYS… U JUST HAVE TO REGISTER USING YOUR SMARTBRO MESSAGING SECTION… TYPE IN UNLISURF 200 THEN SEND TO 2200(WALA LANG SHARE KO LANG BAKA MAY D PA NAKAKAALAM). FOR ME, IT’S BETTER TO HAVE THIS PREPAID PLUGIT THAN PAYING FOR YOUR MONTHLY BILL. UN LANG… THANKS… MASASABI KO LANG: SA MGA MAY GOOD SERVICE WITH SMARTBRO, CONGRATULATIONS… SA MGA GALIT SA SMARTBRO, WHY NOT TRY OTHER SUBSCRIBERS, KUNG SAN KA MASAYA, DUN KA…
- ron_leo87 says:
  
  April 15, 2010 at 8:04 pm
  
  TRY OTHER PROVIDERS I MEAN.. HAHAHA MALI2X PA…
kaycee says:

April 23, 2010 at 10:04 am

for: smart costumer service…

sabihin na nating free tumawag sa costumer hotline ng smart… pero grabe naman ang hihintayin mo para makausap ang hotline nila… sana sa masmabilis…

at sa mga bills ng smart bro pa- check naman lahat ng bill na pinapadala nyo sa costumer nyo… hindi panga nakakabit ang smart bro nyo.. may payment na agad…
grabe naman kayo mangurakot…

daig nyo pa ma mamulitika…

tanong ko lang tama ba na isa kayo sa mga magpapatakbo ng botohan.?????
kaycee says:

April 23, 2010 at 10:14 am

grabe…

LOOK THIS ISue!

april 3, 2010 ako nag bayad para mag pakabit ng smart bro… they said kelangan na raw magbayad ng 999 for of month ng april 2010,
then they send an unpaid bills for march 11, 2010 – april 10, 2010

GOD… patawarin ako…. sobra naman kayo mangurakot…..

baka gusto nyong ayusin ang trabaho nyo…
oh ako na lang ang papalit sa inyo…..

note… : yung smart bro ko po nakabit lang last april 7, 2010
patrick says:

April 27, 2010 at 8:48 pm

I’m having problems with my smart bro and an error message diplays “Cannot connect to a remote computer thus portal is closed”?Please do reply immediately
danniemdavid says:

May 4, 2010 at 8:54 pm

what antenna can u suggest for smart bro wifi to get more signal? tv antenna?
jason says:

May 24, 2010 at 12:29 am

-.- does smartbro really becoming worse by the minute…. i have smartbro like few years back it was great and has no problems… using wifi for smartbro…. when i use wifi the connection always get lost…. always the server thing…. i dont know…. maybe because smartbro just keeps on upgrading but they havent look at the downside of those parts…. -.- i think its better to be called Smartbroken rather than smartbro.. (scoff) we’re going to replace it with DSL so much better! ATLAST!!!!i dont have to hear anymore the same answer like when i call the hotline “sorry po kasi may maintenance” grbe naman maintenance nila 2weeks!!! sus palusot lang -.- (sigh..) wuhu!!
bot says:

June 3, 2010 at 5:04 am

those who are praising smartbro…are actually paid to post like that..its quite obvious..the time and date of replies..the repetitive praising then sisingitan ng bad comments about sa competitor..

very very obvious..fcking bull
ano tingin nyo sa reader..stupid like you
the moment im writing this… my connection is like a fcking xmas light(mas ok p ang xmas light umiilaw agad)
i been a subscriber for 5 months..and more than a week every month wlang connection and yet im paying 999/month..konting delay lng sa payment..sobra n makatawag ang cs kala mo million ang utang..
sa subdivision namin smartbro at pldtdsl lng..pareho lng ang nangyayari..
smart..always limited or no connectivity
pldt..every two hours nawawala ang connection
Ronald Redito says:

June 13, 2010 at 11:34 am

I’ve been with Smartbro for the past 3 years and I think I only had problems 3-5 times. I’m from Albay btw.
vhilma says:

July 3, 2010 at 7:27 pm

hi, meron lang po ako complain about this Smart bro niyo.Nagpakabit kami at ginamit namin mga 6months.Sudddenly,yun may ari ng bahay na tinitirahan namin,inform us that her neice is coming back to stay.So, in short we move to another place.Ang problema ay hindi gumana yun internet namin ay wala na signal.Kaya sinabi namin sa smart bro.Bago nila pinuntahan ay pinagbayad kami ng P2,500.Pero walang nangyari at sabi wala signal sa lugar na yun.Kaya gusto namin erefund yun binayad namin,but we are very frustrated kasi ang sabi nila na dapat pa nga daw namin bayaran yun one and a half years kasi nasa locked in period nga daw.Pwede ba naman yun ganun?pagbabayarin ka ng hindi mo naman nagamit at hindi namin kasalanan yun kung hindi namin tinuloy kontrata na 2 years dahil wala naman sila serbisyo sa lugar na yun!!to be honest,hindi maganda ang serbisyo. a lot of friends want to subscribe but I told them about my experience!!!
adam says:

July 6, 2010 at 3:10 pm

Actually wala naman po tayo magagawa kung pangit service nung mga provider, dahil ilan lang naman ang major provider ng internet so what is best for us is to choose which is the better service. I would like to share naman My experience with Globe broadband DSL check nyo din baka naman mas OK service ng smartbro eh di mag stick nalang kayo dun.
Reiciello says:

July 31, 2010 at 3:57 pm

Sasabihin nila paid tong popost ko, LOL!

I’ve been happy with my SmartBRO Plug-it and I’ve yet to experience any downtime with them, sure bumabagal net ko minsan because alam ko congested area namin but compared to my PLDT na palaging nag re-request time out, my Smartbro does not experience that problem. Stable connection ko averaging at 60KB/sec during peak hours kung kailan congested ang network, I’m torrenting pa! Pag off-peak hours naman umaabot ako sa 250+KB/sec or 2.5mbps mahigit pa sa promised speed. So all in all, I’m happy and I’m planning on upgrading my plan to 999 or get their WiMax.
Lexi Adams says:

October 5, 2010 at 2:06 am

microwave ovens can cook your food very fast, i love these ovens`::
poh / SINGAPORE says:

October 30, 2010 at 11:58 pm

We like to bring to your managements attention about usb internet run by your company which i subscribe 4 months ago ,almost everyday that me and my sister in phils are unable to contact each other properly through this system. Every now in then the system always breakdown. As a customer i believe i should get a proper an enterrupted internet service. Instead daily breakdown just cannot use properly. I HOPE YOUR MANAGEMENT CAN DO SOMETHING TO IMPROVE THIS USB SYSTEM. NO POINT FOR BEING YOUR CUSTOMER AND CANNOT USE THE SYSTEM.MY SISTER HAS COMPLAINED IN PHILS BUT THEY SAID CANNOT BREAK THE CONTRACT WHICH IS NON TRANSFERABLE TO ANTENA SYSTEM. YOUR IMMEDIATE ADVICE PLEASE,,,,,,,,,,,,,,,,,,
Lan Tester · says:

November 15, 2010 at 4:47 pm

i got pregnant a couple of months ago and right now i am choosing the right kind of maternity clothes that is comfortable *;;
Bry says:

December 1, 2010 at 8:50 pm

INTERMITTENT CONNECTION!
cfnm says:

December 6, 2010 at 6:24 am

These are my thoughts in particular. I have been motivated by the things you said in this. I can sincerely say things look a lot better now.
mesos sale says:

December 16, 2010 at 7:53 pm

8.It helps to keep us fit.
runescape sale says:

December 16, 2010 at 7:54 pm

11.Second, it can help us in our studies.
hodowla danieli says:

January 12, 2011 at 7:25 pm

Do not make the mistake of treating your dogs like humans or they will treat you like dogs.
smartbro-enemy says:

February 1, 2011 at 1:36 pm

mga friends ang may-ari ng smartbro ay walang iba c manny panganiban..
walang hiya talaga ang smart pinaasa lang tayo..malakas daw yong signal tang-ina nila pagtapos na ang contrata mo meron silang package na ibibigay para patuloy ka pa rin na magsubscribe ng bro.. kapag nag-offer sila wag nyong tanggapin wag na kayong mag-extend pa ng contract.. ang kinaiinis ko sa lahat yong contractor palagi na lang irereschedule ka.. maraming dahilan sira daw yong sasakyan, gabi na, at higit sa lahat wala pang feedback na hindi makakarating.. the whole day kang mag-aantay sa wala..
talagang putang-ina ang bro/
Derek says:

February 3, 2011 at 7:43 am

With all due respect for those that experienced negative service with SmartBro I would like to say that there are also people who are happy with their services. I happen to be one of them. I’ve been a subscriber for fixed wireless plan 999 for close to 3 years now. I recently took advantage of their renewal/retention program and I got a cool gadget for free in return! I never really have that much problem with my connection. I guess I am one of the lucky ones. I do not have those “downtime” issues that other keep complaining about. Naturally I had my share of technical woes (as as my antenna being toppled over during the typhoon season) but I always just call customer service/tech support and they respond to my service request readily. My connection is always good. Although my computer unit may not be that current of a model I can can still download stuff although I do not claim to boast of super speeds here. I can even play online games and never had any issue with it. My point here is that despite all the numerous complaints aired against them they also have very satisfied customers who prefer to just be silent because we are getting what we are paying for and more!

It is very unfortunate that you guys are having issues. I hope you can experience the great services SmartBro has to offer and you will understand why I am so loyal to them for all of these years.
jheerq47 says:

March 4, 2011 at 4:07 pm

Awesome work ! Your blog site has supplied me the majority of the tips I needed . Des Plaines locksmithElgin locksmithGlenview locksmithHighland Park locksmithNiles locksmithNorthbrook locksmithSchaumburg locksmithWaukegan locksmithWheeling
chie says:

March 30, 2011 at 10:17 am

does it comes with unlimited registration for 1 day ?
Zaldy Enrique says:

April 4, 2011 at 1:15 am

Dear Sir/Madam,

Greetings!

I’d like to us when will be the availability of my free smart broad bandest blowout printer and gold sim card.

Thank you.
mark says:

April 20, 2011 at 10:19 pm

wow!!!! smart bro technical enhancement nanaman!!! ahahahha……… paayus nyu na yan! d nyu ata kaya eh!., palit na ng engineer… ahahahahahha
jesa says:

April 24, 2011 at 1:44 pm

gud pm po. pinadala po kami ng bill ng smart. ei hindi po nmin nagamit ng mahigit 1 month ang net kasi wla signal at plagi nman namin tintwag sa smart hindi pinupuntahan. nun april 19 ng 6:00 pm lang pinuntahan at nagkaroon kami ng net. hindi po namin babayaran yon pindala na bill sa amin……………………………..kasi hindi nman nagamit…..naka name po cya kay joel mendoza.manggahan sta maria. kindly answer it. asap.

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What Type of Connection is the Smart Bro? - SELaplana says:

November 28, 2009 at 10:19 pm

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February 27, 2010 at 9:37 pm

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November 4, 2010 at 12:15 am

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