Comments on: Smart Bro, Wireless Internet

By: jesa

jesa — Sun, 24 Apr 2011 05:44:33 +0000

gud pm po. pinadala po kami ng bill ng smart. ei hindi po nmin nagamit ng mahigit 1 month ang net kasi wla signal at plagi nman namin tintwag sa smart hindi pinupuntahan. nun april 19 ng 6:00 pm lang pinuntahan at nagkaroon kami ng net. hindi po namin babayaran yon pindala na bill sa amin……………………………..kasi hindi nman nagamit…..naka name po cya kay joel mendoza.manggahan sta maria. kindly answer it. asap.

By: mark

mark — Wed, 20 Apr 2011 14:19:19 +0000

wow!!!! smart bro technical enhancement nanaman!!! ahahahha……… paayus nyu na yan! d nyu ata kaya eh!., palit na ng engineer… ahahahahahha

By: Zaldy Enrique

Zaldy Enrique — Sun, 03 Apr 2011 17:15:53 +0000

Dear Sir/Madam,

Greetings!

I’d like to us when will be the availability of my free smart broad bandest blowout printer and gold sim card.

Thank you.

By: chie

chie — Wed, 30 Mar 2011 02:17:59 +0000

does it comes with unlimited registration for 1 day ?

By: jheerq47

jheerq47 — Fri, 04 Mar 2011 08:07:56 +0000

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By: sam

sam — Tue, 22 Feb 2011 15:14:06 +0000

yah you ryt

By: Derek

Derek — Wed, 02 Feb 2011 23:43:03 +0000

With all due respect for those that experienced negative service with SmartBro I would like to say that there are also people who are happy with their services. I happen to be one of them. I’ve been a subscriber for fixed wireless plan 999 for close to 3 years now. I recently took advantage of their renewal/retention program and I got a cool gadget for free in return! I never really have that much problem with my connection. I guess I am one of the lucky ones. I do not have those “downtime” issues that other keep complaining about. Naturally I had my share of technical woes (as as my antenna being toppled over during the typhoon season) but I always just call customer service/tech support and they respond to my service request readily. My connection is always good. Although my computer unit may not be that current of a model I can can still download stuff although I do not claim to boast of super speeds here. I can even play online games and never had any issue with it. My point here is that despite all the numerous complaints aired against them they also have very satisfied customers who prefer to just be silent because we are getting what we are paying for and more!

It is very unfortunate that you guys are having issues. I hope you can experience the great services SmartBro has to offer and you will understand why I am so loyal to them for all of these years.

By: smartbro-enemy

smartbro-enemy — Tue, 01 Feb 2011 05:36:32 +0000

mga friends ang may-ari ng smartbro ay walang iba c manny panganiban..
walang hiya talaga ang smart pinaasa lang tayo..malakas daw yong signal tang-ina nila pagtapos na ang contrata mo meron silang package na ibibigay para patuloy ka pa rin na magsubscribe ng bro.. kapag nag-offer sila wag nyong tanggapin wag na kayong mag-extend pa ng contract.. ang kinaiinis ko sa lahat yong contractor palagi na lang irereschedule ka.. maraming dahilan sira daw yong sasakyan, gabi na, at higit sa lahat wala pang feedback na hindi makakarating.. the whole day kang mag-aantay sa wala..
talagang putang-ina ang bro/

By: 1016

1016 — Wed, 26 Jan 2011 21:23:04 +0000

its sad to say,that smart bro is not ok,in a way na mahina ang signal…every now and then tumatawag ako sa customer service nila and inform them what hapeen but,all they can say is that wala silang magagawa.they insisted na malakas raw signal ko,how come kaya nga tumatawag ako kasi nagrerecklamo..

you what..hindi pa nga umaabot ng 30 min off nawawala na agad signal ko..just imagine 5min lang gamit ko off nanaman..after a while magkakaroon nanaman then 5 min lang off na ang signal ganyan palagi ang problema,they always tell me that tatawag ako after 24 minutes pag ang problem sa signal ganun parin,pag tatawag nanaman ako binibigyan ako ng reference number the same process hihintayin ko ang 24 min titignan kung ganun parin ang problema..

i have enought sino bang tao na hindi maiinis na ang signal mo on and off every 5 min na ooof agad then tawag ng tawag ka sa customer service nila.

who is the owner of the smart bro?i hope the management can fix this problem,nag babayad sa isang bagay na hindi naman satisfactory ang services…kaya nga i change into smart bro kasi mas maganda raw heto kaysa sa globe..but its not..

sana may mag oopen ng another broadband company..and im sure bibili ako nun..i hope the management of the smart broadband can fix this problem..

please check all the reports of your customer srvice and as much as possible fix it because we pay you.and it is our privilege to receive a good services in return.
im so sorry to say this but your employess,we,your customer is not satisfied and moreover we pay in a high cost and in return we expect a good services in return.
TO THE MANAGEMENT OF SMART BRO.PLEASE FIX THIS PROBLEM MAKE A MOVE AND GIVE A GOOD SERVICES IN RETURN IN YOUR CONSUMER.THANK YOU..

By: hodowla danieli

hodowla danieli — Wed, 12 Jan 2011 11:25:43 +0000

Do not make the mistake of treating your dogs like humans or they will treat you like dogs.