My service has been intermittent since last night (8/17/2008) and I didn’t receive any text why, not even an e-mail. I can’t even access my pitiful blog unless I click several times on the “try again or refresh” button on my browser. I am experiencing 25 to 100 packet loss when I ping anything. And to top it all off, most .org, .net and .com sites can’t be accessed. How frustrating.

So today, I e-mailed them cc: NTC, DTI. I dare not call their hotline since I am already agitated and can’t get any work done. As you may well know, those people manning the phones of their customer care hotline are downright useless. They can’t even answer a simple technical question I throw at them. It’s as if I am speaking in a language they can’t understand. Mind you, I speak to them in TAGALOG so as to avoid being misunderstood.

Oh yeah, before this happened last night, I got a speed boost of about 9Mbps. I was shocked and thought it was a glitch. I tried several times and used several Bandwidth Speed Checkers. I even rebooted my PC. The speed ranged between 2Mbps to 9.5Mbps. I even tried downloading a 100MB file and it zipped through it in a few minutes. It has happened before and I knew the inevitable would come that connectivity will suffer after it subsides, and it did.

Grrrrrrrrrr.

none is applicable to me since i was in cabuyao laguna and connected to sta rosa and calamba sites..

Anyway, I also received similar alerts every time they have unavailable internet connection.

Was this advisory sent to selected users then? Hehe. I feel special, too.

I am now enjoying the speed PLDT MyDSL provides however the connection gets sucky at times. But it still much speedier than Smart Bro.

If its any consolation i did not have any problems with them since… at least none yet.

Sakura >>> well, it’s just fine for me… anyway, i am subscribing the unlimited one..

Rara >>> lol… just a joke

Another thing that I asked them is to automatically rebate the downtime instead of me calling the billing dept asking for rebate after the service is restored. Imagine calling the tech support to log your complaint and then callilng the billing dept for the rebate (I encountered 1 whole week of no connection). But my brother tells me that the service now is already better than a year ago.

Now, the problem with this text message is that you’ll no longer call the tech support to log your downtime and therefore, you’ll no longer request rebate from billing.