Update:
The problem is fixed already. Thank’s a lot for your help. And as proof that it’s fixed already, I uploaded this image:
Original Post:
You know, I am a little bit disappointed with my webhosting-reseller account. My problems in commenting at my wordpress blogs were already fixed but new problems are now disturbing my blogging and SEO activity.
You see, I failed to post blog-articles according to the schedule I set before because of these problems. I am just so lucky that even if I failed to do some of my main activities for my blogs, my blogs are still earning money for me. I need to thank God for that blessings.
So now, I am still busy troubleshooting all the accounts in my webhosting-reseller program. They all experience the same problem. They all can’t upload images using the Wordpress Upload Function.
Few of the steps I did are:
- Change the Folder Permission
This problem started when the webhost fixed the CPanel settings on changing File Permission. The problem was fixed, but I noticed that some of the files that have set to 666 File Permission settings were changed to 644. So, I suspected that the Permission setting of the folder for the images uploaded using the Wordpress Upload function was changed. I tried changing it to 666 or 777 Permission settings. However, the upload process still failed. - Check the Wordpress Miscellaneous Option settings
This is actually the setting for the Wordpress Upload Function. The setting was not actually changed. It’s the settings the affected Wordpress blogs used prior to the existence of this problem. So, I assume that this is not the real problem. Besides, the folder’s name on the setting exists on the server. - Check the WHM settings for the affected sites
Just like what I said, my webhosting account is a reseller one. So, I have my own WHM panel. I checked the settings for the accounts under my reseller especially the disk space and the disk usage of each of the account. But found no problem.
Currently, I am already on my limit. The error message actually says:
File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini.
If you have knowledge about it, please tell me what to do. At least give me some hint on what to check and what to do.
March 29th, 2008 at 10:52 pm
did you try to check your wordpress files if it is altered? check my post http://techathand.net/2008/03/got-hacked-again/ just to make sure everything is fine.
March 29th, 2008 at 11:28 pm
i’m having the exact same problem. i cannot upload files from wordpress!!and even if i have already uploaded it in wp-content thru cpanel, still the files will not show to the whole world. i cannot even edit anything..it’s not only the uploading..
and setting anything to 777 permission is dangerous. it allows anyone to WRITE or delete any file..664 is safe. its allowance of the user to write to the server that is the problem, in your apache server settings.
are you my reseller-host??!~!!!(marvinsweb)
March 30th, 2008 at 4:21 pm
get yourself a new host. Ploghost sucks! (sue me Yuga!). Your blog goes down at least once a week and sometimes, I get a phishing site alarm when I log in here.
Anyway, my upgrade went through with a breeze heehehhehe. WP 2.5 looks way better than 2.3.3. Wait till you start composing a post in fullscreen.
March 30th, 2008 at 6:53 pm
Just checked your /uploads/ folder and the permission is still 755. I took the liberty of changing it to 777 and all subfolders under it.
March 30th, 2008 at 10:55 pm
What’s your hosting provider? Just like dexter said some hosting providers are not safe from hackers
March 31st, 2008 at 8:31 am
Juler @ thanks for reminder… about the provider… later …
Yuga @ thanks for the tip.
Bendz @ hmmm 99% of webhost experience downtime… even Google’s own.
Boy @ I’m not actually your reseller-webhost… mine is under selaplana.com
Dexter @ thanks for the info… i’ll check
March 31st, 2008 at 9:29 am
Yuga @ Ah ok… thanks for doing it, but i still experience the same even if the folders are already in 777 permission setting… Wordpress is still telling me this: “File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini.”
March 31st, 2008 at 1:15 pm
Can you email me which folder or blog is this? I may be looking at a different blog or directory.
March 31st, 2008 at 3:22 pm
actually all the accounts in my reseller are affected by this. and i am about to email you the list of the accounts but it just happened that someone has fixed the problem… i tested all the accounts (one by one), they can now upload images using the Wordpress Upload function.
Thanks for your help.