Question:

I received an email from Yahoo! Customer Support which says:

Dear Yahoo! Account user ,

Yahoo will be officially closing Yahoo! Accounts. Due to congestion in the Yahoo system database and also terminate of all unused Yahoo Account, both Premium and Free account service. Until then, we are offering you the opportunity to update your account information. You will need to take action before we close, after which any account both Premium and Free account remaining on Yahoo! Database will be permanently deleted and no longer accessible.

Update your Yahoo! Account, below in order to continue enyoing Yahoo services as normal:

Yahoo! ID Card

Name:……………… … …………………
Yahoo! ID:…………………….. ………..
Yahoo! Mail Address:……………….. .
Password:.. ………………. ………………..

Member Information

Gender:……………………………………
Birthdate:……………………….. …………..
Country of Residence:……… ……………
Postal Code:………………… ………………
Occupation:……………………. …………….

If you are a Yahoo! Account Premium subscriber, your current subscription will be canceled if you refuse to update your account. We will refund the unused payment of your Premium subscription, if any. The refund will appear as a credit via the billing method we have on file for you. So please make sure that your billing information is correct and up-to-date. For more information, please visit https://billing.yahoo.com.

After following the instruction on this sheet your account will not be interrupted and will continue as normal. We appreciate your being a Yahoo! Account user.

Sincerely,

Yahoo! Customer Support

Answer:

To let you know, I have atleast 5 Yahoo! email accounts. But among these 5 email accounts, only the 2 email accounts received that same email.

So, regarding your question, whether this email is legit or scam, well it is obviously a scam. Phishers are the ones who sent you this email.

How sure I am that this is a scam?

If it is true that Yahoo would be closing email accounts due to congestions then in giving you the opportunity to save your account, Yahoo will never send you an email, instead the email system will automatically prompt you to do something once you log-in to your email account.

Haven’t you experienced logging in to your inactive Yahoo Mail account? If you failed to log in to your Yahoo email for 3 months (if I was not mistaken) your account will be automatically considered inactive. And to reactivate your account, you will be prompt by the Yahoo mail system right after you tried logging in to your account.

Don’t be fooled by this email.

Now, what will happen if I will reply to this email?

For sure, you will lose your email account. Remember that you’ve been ask to send them your username and password. And it’s like you are giving a free access to theives.

If you have more questions, feel free to send your question by using this form.