How To Access Your Smart Bro Canopy Page? – SELaplana

Question

Hello. I am trying to fix my Smart Bro Canopy connection because the technical support of Smart did not come to fix the problem even if I reported my case to them for several times. Can you please give me hint how to access the canopy page of the Smart Bro?

Answer

When the Smart Bro technician went here to fix my internet connection, he was accessing the canopy page. I was watching while he’s doing something on the page but I forgot how he accessed it.

Anyway, let’s just wait for some commenters to share their knowledge about this.

Please Help

If you knew how to access the canopy page of the Smart Bro, please share it at our comment section.

Thank you.

7 thoughts on “How To Access Your Smart Bro Canopy Page? – SELaplana”

  1. Got it somewhere. Try the steps:

    WARNING: During the process, you will be disconnected from the internet, but of course you’ll be able to get back. So I suggest you copy and paste this tutorial on notepad for a safer reference, just in case.

    Follow the steps:
    1. Go to Control Panel, and then onto Network Connections.
    You should see your Local Area Connection. Right click on it and click Properties.

    2. A new window pops-up, which says “Local Area Connection Properties”.
    On the General tab, there should be a box which contains a list with checkboxes beside them.
    Scroll down to the bottom and you should see the Internet Protocol (TCP/IP) item. Double click it.

    3. Another window pops-out. It says “Internet Protocol (TCP/IP) Properties” and you should be on the General tab.
    There are two options there enabled by default: Obtain an IP address automatically and Obtain DNS server
    address automatically. Now read carefully for this one:
    – Click on Use the following IP address option. Enter these data:
    – IP address: 10.20.30.40
    – Subnet mask: 255.0.0.0
    – Default gateway: leave it blank
    – Click on Use the following DNS Server addresses:
    – Preferred DNS server: leave it blank
    – Alternate DNS server: leave it blank
    After you entered correctly all the data, press Ok.

    4. You are back at the Local Area Connection Properties window.
    Press Ok to apply the changes. Wait for a moment for the changes to take effect.
    By this time you will be disconnected from the internet.
    But dont worry, you’ll be able to be back of course
    (Just refer to PART 4 below to know how to get back to the internet).

    PART 2: The Canopy IP Address Quest

    Now you need to know your Canopy IP Address. There are two ways I know of:

    -> Method 1 (The Safe Way):
    1. Go to Start -> Run -> cmd.exe. On the command promt,
    type arp -a (take note of the space after the word arp).
    The command prompt will display several IP addresses. Example:

    C:Documents and Settingsgiluk_no_jutsu>arp -a
    Interface: 10.20.30.40 — 0×2
    Internet Address Physical Address Type
    10.0.0.1 0a-00-3e-f7-de-2d dynamic
    10.247.222.45 0a-00-3e-f7-de-2d dynamic

    So my Canopy IP Address would be 10.247.222.45.

    PART 3: Into the Forbidden Domain we Hack!

    Note: Make sure you have done the set-up on Part 1 above before proceeding.

    1. Open your web browser and enter your Canopy IP address on the address bar. You will be brought to the Canopy Homepage.

    2. On the left side of the Canopy page, you should see a navigation box. Click Configuration.

    3. Click on the Quality of Service (QoS) Tab.
    You should see your Bandwidth Settings.
    Take a look at your Sustained Uplink Data Rate and Sustained Downlink Data Rate.
    By default they should be both at 256. See? Those are your default download and upload limits. Kinda sucks right?

    4. Alright, so listen well. Change both of the Uplink and Downlink values to 500.
    Actually you can set the values to any number you like as long as their total would be 1000
    (eg: you can have your downlink: 600 and uplink: 400, or you can have downlink: 700 and uplink: 300).
    However, The recommended value for both uplink and downlink rates is both at 500.
    So I suggest you have the recommended value as well. Click the Save Changes button.

    5. The screen should say Reboot Required. So press the Reboot button. By this time,
    your Local Area Connection icon on your tray area (botton-right side of your desktop)
    should have an X mark on it. Just wait for a while until that X mark disappears. That’s it.

    PART 4: Getting Back Online

    The last thing you need to do is to connect back to the internet.

    1. So go back to Control Panel, and then onto Network Connections.
    You should see your Local Area Connection. Right click on it and click Properties.

    2. A new window pops-up, which says “Local Area Connection Properties”.
    On the General tab, there should be a box which contains a list with checkboxes beside them.
    Scroll down to the bottom and you should see the Internet Protocol (TCP/IP) item. Double click it.

    3. Another window pops-out. It says “Internet Protocol (TCP/IP) Properties”
    and you should be on the General tab. Now click on Obtain IP address automatically and Obtain DNS server automatically.
    Press Ok.

    4. You’re back at the Local Area Connection Properties window. Again Press Ok.
    Wait for a moment for the changes to take effect.

    5. Open your web browser and try to test your speed at speedtest.com or testmy.net to
    confirm your new download and upload speeds. You can also try going to YouTube and watch the buffer speed go zoom zoom zoom!

  2. Does that procedure really helped? Kasi I’ve been calling Smart for almost 2 months now due to their poor connection, at WALA SILANG GINAGAWA. Investigate na lang daw nila, pero walang aksyon. Sobrang nakakainis sila. Balak ko na ngang ipaputol kasi sobrang sayang lang bayad eh. NOT WORTH IT.

  3. Is that procedure reliable? Kasi I’ve been experiencing poor connection, and I’ve been calling SmartBRO for assistance, sabi nila investigate na lang nila, pero WALA SILANG GINAGAWA kasi up to now, poor pa rin speed ko, and even opening up a webpage takes forever. Balak ko na ngang ipaputol kasi SOBRANG SAYANG ang binabayad namin, price of a broadband but with the speed of a dial-up. Haaay.

  4. I Think this procedure can not access canopy anymore since smart bro had used a login page before you access the canopy page

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